Sales Analyst

Description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are proud to deliver best-in-class payment technology and software solutions.

Global Payments is dedicated to providing the most reliable and technologically innovative solutions for any business seeking to develop a comprehensive package of services for accepting transactions with debit, credit, or prepaid cards. In Greece, we conduct business through our joint venture with the National Bank of Greece, NBG Pay. NBG Pay provides customers with an innovative, cost effective and secure payment solution to grow their business. Services include the authorization, clearing, and settlement of credit, debit and prepaid card transactions between cardholders and merchants.

Join us at a modern fintech company pioneering a new era of payment technologies.

For NBG Pay, we are currently seeking a competent and experienced Sales Data Analyst & Support, who will be responsible for providing support to the sales team and customers during the sales process. This role is perfect for a curious and enthusiastic data explorer eager to apply business intelligence to real-world sales challenges.

Summary Of This Role

This position combines robust data analysis with strategic sales support to optimize sales performance and identify growth opportunities. You'll be instrumental in mining sales information, visualizing trends, and crafting compelling presentations that directly influence sales strategy and help the team achieve their goals. Utilizing tools like SQL and Google Data Studio, you'll uncover critical insights into customer behavior and sales patterns. This is an excellent opportunity to launch a career in the exciting payments industry.

About The Role

• Unlock data insights: Proactively explore customer trends, sales performance, and market data using SQL. Develop and maintain meaningful data visualizations in Google Data Studio (and potentially Tableau or other BI software) to illustrate key findings.
• Identify performance drivers: Analyze sales metrics, identify root causes of performance fluctuations, and pinpoint opportunities for improvement in sales processes and strategies.
• Support continuous improvement: Help maintain and streamline sales documentation and reporting processes, focusing on data accuracy and efficiency.
• Build BI proficiency: Continuously develop your knowledge of BI tools, sales cycle phases, and the broader payments industry, becoming a go-to expert for sales data.
• Prepare and deliver data-driven sales presentations in an effective and professional manner, translating complex data into understandable narratives.
• Maintain the company's current awareness of market activities, government regulations, and industry trends, providing insights on their potential impact on sales.
• Craft, design, and provide sales and information quotations for customers, ensuring accuracy and competitive pricing through data validation.
• Qualify customer leads and disseminate to field sales appropriately, leveraging data to prioritize high-potential prospects.
• Analyze customer feedback and sales-related issues to identify systemic problems and propose data-backed solutions, generally providing real-time support for sales inquiries.
• Do proper product training or other related tasks
  Other tasks as assigned by the Manager

About You

• University Degree: Business Administration, IT, Marketing, or a STEM field. A Master's in a relevant area is a bonus.
• 0 - 2 years of work experience as a Sales Analyst & Support. Experience in industries like Technology, Payments, Fintech, or Telco will be considered a plus
• Passion for data analysis: Curiosity about uncovering patterns and using data to tell compelling stories.
• Technology-savvy
• Foundation in tools: Basic understanding of SQL and willingness to dive deeper into Google Data Studio. Familiarity with Tableau or other BI software is a plus.
• Communication and teamwork: Ability to explain technical concepts clearly, and collaborate with both sales teams and technical colleagues.
• Initiative and drive: Self-starter mentality, eagerness to learn, and the desire to tackle problems.
  Fluency in Greek and English: Excellent written and spoken skills in both languages.

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