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Head of IT Operations
2 weeks ago
Key Responsibilities
- Lead the transformation of IT operations through automation, standardization, and service improvement
- Drive a cloud-first strategy with AWS as the core platform, and Azure used where technically or commercially appropriate
- Ensure secure, resilient, and scalable infrastructure services, including disaster recovery readiness
- Align operations with broader IT and business strategy; contribute to enterprise IT planning
- Establish and optimize ITSM processes and tools, including IT asset management and performance tracking (KPIs, OKRs)
- Manage infrastructure budgets and continuously drive cost optimization
- Build and lead a strong IT operations leadership team; define structure, roles, and workforce plans
- Act as trusted advisor to IT and business stakeholders; ensure services are reliable and business-aligned
- Collaborate with the Information Security Officer to ensure operational security standards are met
- Evaluate and adopt emerging infrastructure technologies with proven business impact
- Oversee services delivered by external partners and cloud providers
- Support IT integration during M&A activities, especially onboarding and infrastructure consolidation
- Promote a culture of accountability, innovation, and operational excellence
- Proven leadership in global or multi-site IT operations environments
- Strong skills in infrastructure strategy, process improvement, and delivery models (on-prem / hybrid / cloud)
- Hands-on experience in AWS-based environments: automation, cost control, operations, monitoring, and security
- Working knowledge of Azure in enterprise environments
- Familiarity with nearshore/offshore resource models and vendor management
- Understanding of infrastructure-as-code, monitoring platforms, and self-service delivery models
- Experience with organizational change and implementing new IT architectures
- Excellent communication and stakeholder management capabilities across IT and business domains
- English fluency, both written and spoken
- Several years of experience in senior IT operations leadership roles
- 5 years of experience managing IT infrastructure, with a strong focus on AWS
- Experience in complex, global enterprise environments
- Proven track record in hybrid cloud and on-prem IT operations
- Degree in Computer Science, Engineering, or related field
- AWS certifications (e.g. Solutions Architect, SysOps Administrator) are a plus
- Azure certifications are considered an advantage
- Greek/EU/Schengen-zone citizen, or holder of work permit for Greece
- A multicultural and international company with over 60 different nationalities
- Project-based activities working with colleagues distributed across the globe.
- A start-up and innovation mindset while in the process of scaling-up processes and efficiencies
- Modern offices located in Maroussi region with nearby Metro, Suburban and Bus lines
- Hybrid working model & flexible working hours
- Work from abroad days
- A strong learning environment and regular career discussions
- Bonus and Shares (RSUs)
- Medical/Life Insurance & Private Pension Plan
- Lunch allowance, parking lot or public transportation card
- Relocation package
Learn more about u-blox and its mission by reading here
Join a company that is customer-oriented, encourages creative thinking, looks for efficiency, fosters collaboration and team spirit, and upholds integrity and trust in all interactions.
We see diversity as a strength and promote a culture of inclusion among our employees. Our varied backgrounds, ideas and experiences are critical to our success. We strive to become a strong learning organization and are committed to provide our employees with equal opportunities regardless of differences such as gender, race, ethnicity, generations, belief
