Dutch Speaking Marketplace Customer Representative

4 days ago

Greece Patrique Mercier Recruitment ES Full time

Patrique Mercier Recruitment ES is on the lookout for a skilled Dutch Speaking Marketplace Customer Representative to join our vibrant team In this role, you will be instrumental in providing exceptional support to our Dutch-speaking customers, delivering a positive shopping experience and ensuring their needs are met.

As a Dutch Speaking Marketplace Customer Representative, you will address customer inquiries, assist with order processes, and resolve any issues. Your fluency in Dutch and commitment to customer service excellence will make a significant impact in our marketplace.

Your Responsibilities
  • Assist Dutch-speaking customers through various communication channels, including phone, email, and chat.
  • Provide accurate information regarding products, orders, and returns.
  • Document customer interactions and feedback to maintain quality service standards.
  • Collaborate with fellow team members to implement process improvements and enhance customer experiences.
  • Partake in ongoing training and development to ensure a thorough understanding of our offerings.
Requirements
  • Fluency in Dutch is required; knowledge of English is advantageous.
  • Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
  • Previous experience in customer service or a related role is preferred.
  • Excellent communication skills, coupled with a strong commitment to customer care.
  • Detail-oriented and capable of managing multiple tasks in a fast-paced environment.
  • Ability to work both independently and collaboratively within a team.
  • Passionate about providing outstanding service and building positive customer relationships
Benefits

· Private Health Insurance

· Training & Development

· Performance Bonus

· Extra Salaries Per Year

· Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )

· Free Greek Lessons, discounts and other perks

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