Product Expert
13 hours ago
Job Title:
Product Expert
Location:
Hybrid in either Greece / Bulgaria
Job Type:
Full-time
Key responsibilities:
- Act as a subject matter expert for product configuration, translating business needs into functional solutions across multiple platforms
- Collaborate with product managers, architects, and developers to design, configure, and document product features that align with roadmap objectives
- Analyze business requirements and define epics, features, and user stories, ensuring alignment with architecture standards and product strategy
- Continuously maintain and prioritize a healthy product backlog, ensuring high-quality, production-ready deliverables
- Lead configuration and development activities within Agile teams to deliver scalable, maintainable, and user-centric solutions
- Ensure adherence to quality gates and best practices throughout the product lifecycle, including peer reviews and test case automation
- Support release management processes to ensure stable, well-tested, and reliable feature deployment
- Monitor platform performance, usability, and availability, and contribute to timely resolution of level 3 (L3) incidents
- Stay current with platform updates and participate in vendor/user communities to identify relevant innovations and improvements
- Promote and contribute to a DevOps and continuous improvement mindset within agile product teams
What you will bring:
- Minimum 5 years of experience in IT product configuration, system design, or software implementation
- Proven experience in analyzing business processes and translating them into technical specifications and configurations
- Hands-on experience with enterprise platforms such as Workday, Microsoft Viva, Cornerstone, or similar
- Proficient in SQL, API integrations (REST/SOAP), and scripting languages (e.g., Python, PowerShell)
- Experience in Agile environments with strong understanding of SAFe principles
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