Travel Customer Service Specialist with French, Czech or Croatian

20 hours ago

Greece ARCHE consulting Full time €25,000 - €40,000 per year

Numer referencyjny: TCSSFCC/MAS

lokalizacja

Grecja

kategoria

Call Center, Customer Service Advisor SSC / BPO, Obsługa Klienta

About the employer:

A global company specializing in creating exceptional customer experiences by combining technology with a human touch. For over 40 years, it has partnered with some of the world's most iconic and disruptive brands, delivering outstanding service through phone, chat, and video interactions with millions of customers every day.

This opportunity is based in Athens, Greece, a dynamic and multicultural city that serves as an economic, financial, and cultural hub. The Athens site supports 16 languages and has been recognized with multiple awards, including the Best Multi-Lingual Contact Centre (ECCCSA 2021) and the Golden Award for the Most Effective Application of Technology (Employee Experience, Athens offers a unique experience—an affordable cost of living within a growing economy, combined with the strategic advantage of being in the educational and economic heart of the city.

Responsibilities:

Looking to build your career in the travel industry in support of Whether it's getting answers for customers quickly, consulting on products or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences.

During a Typical Day, You'll:

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues
  • Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
  • Provide accurate, valid, and complete information by using the right tools, methods, and processes.
  • Ensure a high level of partner service and a positive partner experience
Requirements:
  • Fluent in French OR Czech OR Croatian and English
  • High school diploma or equivalent
  • 6 months or more of customer services experience
  • Recognize, apply and explain your product or service knowledge
  • Computer savvy
  • High speed internet in your quiet home work environment
  • Greece resident or ability to relocate and gain work authorization expediently to Greece
Our client offers:
  • Knowledgeable, encouraging, supporting and present leadership
  • Diverse and community minded organization
  • Career-growth and lots of learning opportunities for aspiring minds
  • 25 days annual leave per year
  • Excellent premises during training and when you come to the site for employee engagement activities in Athens city center, Kerameikos metro station
  • Relocation assistance available
  • Potential to build your skills and knowledge as a brand ambassador for our client's iconic brand doesn't come along every day

  • French-speaking Customer Advisor Work from Greece

    5 days ago

    Greece Savior Artigos Texteis Lda Full time €30,000 - €40,000 per year

    Were hiring friendly and motivated French speakers to join our customer support team in Greece Responsibilities: Deliver professional service via phone, chat, or emailSolve customer issues efficiently Requirements: Fluent in French & EnglishGood computer skillsMust be currently living in Greece or open to relocate What We Offer: Remote work within...

  • Czech-Speaking B2B Sales Expert – IT Solutions

    6 days ago

    Greece wherewework Magyarorszag Full time €24,000 - €48,000 per year

    Czech-Speaking B2B Sales Expert – IT Solutionswherewework MagyarorszagΑθήναΜόνιμηΠλήρης ΑπασχόλησηΠριν 1 ημέρα on behalf of:TP GreeceJoin our B2B Sales Experts team to manage and grow relationships with IT resellersAre you passionate about technology and sales? Join TP in Greece and become part of a dynamic team...

  • Customer Support Specialist

    5 days ago

    Greece Savior Artigos Texteis Lda Full time €30,000 - €40,000 per year

    Were hiring French-speaking professionals to support customers across Europe Responsibilities: Manage customer contacts efficientlyTroubleshoot basic technical or account issuesDeliver solutions promptly Requirements: Fluent in French & EnglishProblem-solving & multitasking skillsMust be based in Greece or willing to move soon What We Offer: Paid...

  • Customer Service Operator

    6 days ago

    Greece Groupe Pierre Fabre Full time €20,000 - €25,000 per year

    Qui sommes-nous ?We are Pierre Fabre Greece, an affiliate of Pierre Fabre Group .Pierre Fabre is the 2nd largest dermo-cosmetics laboratory in the world and the 2nd largest private French pharmaceutical group.Pierre Fabre, which has always been based in the Languedoc-Roussillon-Midi-Pyrénées region in southern France, has subsidiaries in 43 countries and...

  • Customer Support

    5 days ago

    Greece Savior Artigos Texteis Lda Full time €30,000 - €40,000 per year

    Looking for an exciting new role in Greece? Join a global company providing support to international clients. Responsibilities: Assist customers in French with professionalismRecord and resolve issues using company toolsMaintain customer satisfaction Requirements: Fluency in French & EnglishOrganized and adaptable personalityStrong attention to detail ...

  • Customer Support

    1 week ago

    Greece HRM Institute for RealRec Full time €12,600 - €16,140 per year

    · Work from the office in Athens or remotely anywhere in GreeceWe are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Greece included.What you will be doing:· Address and resolve customer inquiries and...

  • Bilingual Customer Support

    5 days ago

    Greece Savior Artigos Texteis Lda Full time €25,000 - €40,000 per year

    Join a vibrant workplace and use your French to help international customers Responsibilities: Manage customer requests with empathyUpdate CRM system accurately Requirements: Fluent French & EnglishDetail-oriented and customer-drivenLiving in Greece or planning to relocate soon What We Offer: Paid onboardingRemote work setup in GreeceCompetitive salary...

  • Service Technician Greece

    1 week ago

    Greece Husky Injection Molding Full time €40,000 - €60,000 per year

    At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest quality products...

  • scheduling specialist

    20 hours ago

    Greece Smart Business System Full time €30,000 - €40,000 per year

    Κωδ:SKYDAIISCHEDULING SPECIALISTSmart Business System Inc.51-100Συμβουλευτικές ΥπηρεσίεςΠροβολή 2 θέσεωνΠαραλίμνιΤοποθεσίαΠαραλίμνιπριν 4 ώρεςΗμ. ανάρτησηςπριν 4 ώρεςΜε κάποια εμπειρίαΕπίπεδο εμπειρίαςΜε κάποια...

  • Sales and Customer Service Associate

    5 days ago

    Greece New York Communications Group Full time €25,000 - €35,000 per year

    At CH Promotions, we strive to connect communities with each conversation. More than campaigns and quotas, our work with Frontier Communications is about connection. Our work involves helping families stream their favorite shows, entrepreneurs run businesses from home, and communities stay in touch. We build trust, answer questions, and turn technical...