Customer Care Consultant

1 week ago

Athens, Attica, Greece Optimal HR Full time €20,000 - €25,000 per year

Η Optimal για λογαριασμό εταιρεία πελάτη της, αναζητεί Customer Care Consultant για πενθήμερη πλήρη απασχόληση σε κυλιόμενες βάρδιες.

Αρμοδιότητες:

  • Επικοινωνία με πελάτες καρτοκινητής της εταιρείας μέσω εισερχόμενων κλήσεων 
  • Παροχή εξειδικευμένων λύσεων
  • Ενεργοποίηση υπηρεσιών
  • Διαχείριση Παραπόνων 

Απαραίτητα Προσόντα:

  • Προηγούμενη εμπειρία σε τηλεφωνικό κέντρο θα εκτιμηθεί θετικά
  • Γνώση συστημάτων CRM
  • Πολύ καλή γνώση Η/Υ (MS Office, Internet browsers)
  • Καλή γνώση της αγγλικής γλώσσας (προφορικά και γραπτά)
  • Εξαιρετικές επικοινωνιακές και διαπραγματευτικές ικανότητες
  • Ενεργός ακροατής

Παροχές:

  • Σταθερός μηνιαίος μισθός
  • Σύστημα επιβράβευσης μέσω επίτευξης στόχων
  • Διεξοδικό πρόγραμμα εκπαίδευσης νέων υπαλλήλων
  • Φιλικό και ευχάριστο εργασιακό περιβάλλον
  • Παροχή εξοπλισμού

Σχετικά με την Optimal

Από το 2005, η Optimal προσφέρει απαράμιλλες, εξατομικευμένες υπηρεσίες ανθρώπινου δυναμικού σε μεγάλους οργανισμούς. Είμαστε περήφανοι για την παροχή μιας πλατφόρμας επιχειρηματικής υποστήριξης 360° προς τους πελάτες μας μέσω 6 τμημάτων:

  • Talent Acquisition
  • HR Strategy & Talent Development
  • Learning & Development
  • Workforce Management
  • Recruiting
  • Outplacement

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