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Travel Advisor with German

2 weeks ago

Athens, Attica, Greece Velenosi&Meredith Full time €19,320 per year
Travel Advisor with German| Athens, Greece

Join a Global Team & Help Travelers Navigate the World

Are you a fluent German speaker with a passion for travel and customer service? We are looking for a Travel Advisor to join our dynamic team in Athens, Greece Whether you're seeking a fresh start abroad or already living in Greece, this is an exciting opportunity to build a career in an international environment.

Your Role as a Travel Advisor (German-Speaking)

As a Customer Advisor, you'll be the first point of contact for travelers, providing top-notch support and ensuring a seamless experience.

Your daily tasks will include:
- Handling customer inquiries via phone and email with professionalism and efficiency.
- Accurately recording customer feedback, questions, and issues in the system.
- Resolving complaints following company policies and escalation procedures.
- Meeting response and resolution targets to maintain excellent service levels.
- Using troubleshooting techniques and training materials to assist customers.
- Offering tailored recommendations to common travel-related issues.

What We are Looking For

- High school diploma or higher qualification.
- Fluent in German (native level or C2).
- Strong English skills (C1 level).
- Excellent problem-solving and troubleshooting abilities.
- Customer-focused mindset with great communication skills.
- Ideally at least 6 months of experience in a Customer Service position.

Perks & Benefits

- Competitive Salary: 1,380 euros gross/month x 14 salaries.
- Performance Bonus: Get rewarded for great work
- Relocation Support
- Flexible Work Options
- Permanent contract for office-based work in Athens and a 6-month renewable contract for remote work anywhere in Greece.
- Private Health & Life Insurance
- 25 days of paid annual leave

Why Join Us?

Be part of a supportive and multicultural team.
Gain valuable experience in customer service and the travel industry.
Enjoy the opportunity to work remotely from anywhere in Greece.

Excited to start this new adventure? Apply today and take the first step toward a rewarding career in Customer Service