Remote Czech-Speaking Junior Customer Support
3 days ago
Location: Athens, Greece (Remote & On-Site Options)
Schedule: 09:00 – 19:00, Monday to Sunday (rotational shifts)
Contract: Permanent, Full-time (40h/week – 8h/day, 5 days/week)
We are looking for a Czech-speaking Customer Support Specialist with strong communication skills and a passion for helping customers. In this role, you will support users via phone, email, and chat, ensuring a smooth service experience and providing high-quality assistance.
This is an excellent opportunity to join a multicultural team in Athens with long-term career growth and a competitive benefits package.
Responsibilities-
Provide customer support via phone, email, and chat in Czech & English
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Assist with account inquiries, troubleshooting, and product guidance
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Handle complaints efficiently and provide accurate information
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Maintain customer records and follow support processes
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Collaborate with team members and share feedback to improve service quality
Native / Fluent Czech
Good command of English
Excellent communication and problem-solving skills
Customer-oriented mindset and positive attitude
Ability to work in rotational shifts, including weekends
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14 salaries per year
(12 monthly + Easter bonus + Summer/Christmas bonus) -
Private Health & Life insurance
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Performance bonus (as per project structure)
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25 days paid annual leave
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€50 meal voucher/month
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Paid training and career growth opportunities
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International and supportive work environment
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Remote & On-Site options available in Athens
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