German Speaking Junior Customer Support
24 hours ago
Job Responsibilities:
- Assist customers via phone, email, and chat, providing support in German for product inquiries, troubleshooting, and issue resolution.
- Ensure high levels of customer satisfaction by addressing inquiries and resolving issues promptly and professionally.
- Maintain accurate customer records and follow up on open cases.
- Collaborate with other teams to ensure seamless and effective solutions for customers.
- Contribute to improving customer service processes and provide valuable feedback for continuous improvement.
Requirements:
- Fluent in German (written and spoken) and good English communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to handle multiple tasks and manage time efficiently.
- Customer support experience is a plus but not required – training will be provided.
- Positive attitude and willingness to learn in a dynamic work environment.
What's Offered:
- Competitive salary with performance-based incentives.
- Private health insurance.
- Career development opportunities in an international company.
- Full training and continuous support.
- Work-life balance with weekends off.
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