German-Speaking Customer Experts for an Electronics Leader

2 days ago

Athens, Attica, Greece TP Greece Full time €20,000 - €25,000 per year
Job Overview:
  • Experience Level Junior
  • Total Years Experience 0-5
  • Job Languages German
  • Job posting schema No
Join our Customer Experts team, work in Greece for a leading Electronics Brand and boost your professional development

Take advantage of your German language skills As a Customer Service Representative in our customer support team, you will be supporting customers of a leading multinational electronics company.

Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a lifetime experience, you will find it there. You would be receiving top-class training from one the biggest brands in the world and boost your professional development. You would be working for a Great Place of Work awarded Company whose main mission is to deliver exceptional customer experience all over the world.

Your responsibilities:
  • Responding to customers' inquiries via e-mail, chat & phone
  • Providing how-to-use steps for their newly bought devices and guiding them to arrange a repair if needed.
  • Work effectively as part of a team, developing effective and supportive relationships with colleagues and management
  • Be positive & proactive and have a desire for applying continuous improvement processes
  • Provide and maintain a strong, professional relationship with all customers and always show empathy
  • Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry
Job requirements:
  • Fluency in German
  • Excellent writing skills
  • Good command of English
  • Soft skills & politeness
  • Technically adept (know your way around Windows, shortcuts, basic troubleshooting)
  • Capability of multitasking
What we offer:
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
  • Competitive monthly salary 2 extra salaries per year
  • Referral Program: Bring a Friend and get up to €3.500 depending on the language
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Find out more

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