Dutch-Speaking Customer Experts for an Electronics Leader

5 days ago


Athens, Attica, Greece TP GREECE Full time €25,000 - €40,000 per year

Job Overview:

Join our Customer Experts team, work in Greece for a leading Electronics Brand and boost your professional development

Take advantage of your Dutch language skills As a Customer Service Representative in our Dutch customer support team, you will be supporting customers of a leading multinational electronics company. Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a lifetime experience, you will find it there. You would be receiving top-class training from one the biggest brands in the world and boost your professional development. You would be working for a Great Place of Work awarded Company whose main mission is to deliver exceptional customer experience all over the world.

Your responsibilities:

  • Responding to customers' inquiries via e-mail, chat & phone

  • Providing how-to-use steps for their newly bought devices, and guiding them to arrange a repair if needed.

  • Work effectively as part of a team, developing effective and supportive relationships with colleagues and management

  • Be positive & proactive and have a desire for applying continuous improvement processes

  • Provide and maintain a strong, professional relationship with all customers and always show empathy

  • Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry

Job requirements:

  • Fluency in Dutch

  • Excellent writing skills

  • Good command of English

  • Soft skills & politeness

  • Technically adept (know your way around Windows, shortcuts, basic troubleshooting)

  • Capability of multitasking

What we offer:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))

  • Competitive monthly salary + 2 extra salaries per year

  • Referral Program: Bring a Friend and get up to €3.500 depending on the language

  • Health care benefits and numerous other discounts

  • Full training by certified instructors

  • Professional growth & development opportunities

  • Special events as well ascommunity & social responsibility initiatives

  • Free online Greek language courses

  • State of the art premises, providing a great working environment with relaxing break areas

  • Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunitiesto all, regardless of gender, ethnicity, religion, culture or age

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. For these reasons, we invite you to join our big family.

Find out more

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