Dutch-Speaking Customer Experts for an Electronics Leader
5 days ago
Job Overview:
Join our Customer Experts team, work in Greece for a leading Electronics Brand and boost your professional development
Take advantage of your Dutch language skills As a Customer Service Representative in our Dutch customer support team, you will be supporting customers of a leading multinational electronics company. Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a lifetime experience, you will find it there. You would be receiving top-class training from one the biggest brands in the world and boost your professional development. You would be working for a Great Place of Work awarded Company whose main mission is to deliver exceptional customer experience all over the world.
Your responsibilities:
Responding to customers' inquiries via e-mail, chat & phone
Providing how-to-use steps for their newly bought devices, and guiding them to arrange a repair if needed.
Work effectively as part of a team, developing effective and supportive relationships with colleagues and management
Be positive & proactive and have a desire for applying continuous improvement processes
Provide and maintain a strong, professional relationship with all customers and always show empathy
Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry
Job requirements:
Fluency in Dutch
Excellent writing skills
Good command of English
Soft skills & politeness
Technically adept (know your way around Windows, shortcuts, basic troubleshooting)
Capability of multitasking
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
Competitive monthly salary + 2 extra salaries per year
Referral Program: Bring a Friend and get up to €3.500 depending on the language
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well ascommunity & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunitiesto all, regardless of gender, ethnicity, religion, culture or age
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. For these reasons, we invite you to join our big family.
Find out more
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