Team Leader – AML/CFT Operations

1 day ago

Athens, Attica, Greece wherewework Hellas Full time €30,000 - €60,000 per year

on behalf of:

Concentrix Greece

Join Our Team as a Dynamic Team Leader – AML/CFT Operations

Are you ready to lead a team dedicated to safeguarding financial integrity? As a Team Leader – AML/CFT Operations, you will oversee and inspire a group of talented AML Advisors. Your mission: to ensure compliance excellence, manage suspicious transaction alerts, and drive continuous improvement in a dynamic environment.

Your Impactful Role:

In this pivotal role, you will manage team performance, provide expert guidance, and handle complex case escalations. You'll ensure quality and productivity targets are met while fostering a culture of excellence and innovation.

Key Responsibilities:

Team Management & Leadership

  • Lead and inspire a team of AML Advisors to deliver exceptional results.
  • Efficiently manage daily workloads, allocate resources, and optimize team schedules to meet SLAs.
  • Conduct regular team meetings and personalized coaching sessions.
    Deliver training and continuous development to enhance team expertise in AML/CFT compliance.

Operational Excellence

  • Oversee alert analysis, ensuring timely case processing and regulatory compliance.
  • Conduct quality control reviews to maintain adherence to standards.
  • Serve as the escalation point for complex cases, offering expert guidance.
  • Ensure thorough documentation of findings in our case management system.
    Collaborate with QA, Compliance, and Clients to resolve issues and refine processes.

Compliance & Reporting

  • Stay informed on AML/CFT regulations, industry trends, and typologies.
  • Enforce adherence to all internal and client-defined guidelines.
  • Track and report on team performance, quality, and productivity metrics.
    Identify process gaps and propose solutions for enhanced efficiency and risk mitigation.

Your Ideal Profile:

  • Proven experience in AML/CFT compliance, transaction monitoring, or financial crime operations OR Prior experience in a team leadership or supervisory role within a compliance, Contact center or operational environment.
  • Fluency in English (B2+) is essential.
  • Fluency in French will be considered an advantage
  • Strong understanding of KYC, AML/CFT regulations, and suspicious transaction typologies is advantageous.
  • Exceptional analytical skills with the ability to make decisive judgments under pressure.
  • Stellar communication and interpersonal skills to lead and motivate a diverse team.
  • Proficiency in case management systems and MS Office (Excel, Word, PowerPoint).
  • Keen attention to detail with outstanding organizational skills.
  • Flexibility to work rotating shifts as needed.
  • Willingness to work fully on-site in our Athens office.
    A Bachelor's degree in Finance, Law, Business, or a related field is preferred.

Why Join Us?

Be a part of a committed team that values integrity, innovation, and excellence. As a Team Leader in AML/CFT Operations, you will play a vital role in shaping the future of compliance in the financial sector.

Location:

GRC Athens - Minwos

Language Requirements:

Time Type:

Full time

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