German-speaking Associate
2 weeks ago
Do you speak German? Are you a networking enthusiast looking forward to join a dynamic and ever-evolving team?
Do not miss out on the chance to represent the most popular online platform for fostering professional connections and career development
Join us in Athens or near-Athens and work in a multinational BPO company, in an inclusive and challenging environment
(Training will be held from client's modern premises, and after training you get to work from home.)
Responsibilities:
- Liaise between the client and the company
- Identify and access customers' needs to achieve satisfaction
- Build relations of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the methods/tools
- Keep records of customer interaction, process customer accounts and file documents
- Follow communication procedures, guidelines, and policies
Requirements:
- Native or near to native German language (C2)
- Very good command of English language (B2 – C1)
- Good MS Office skills
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multi-task, prioritize, and manage time effectively
Benefits:
- Competitive Remuneration package
- Extra bonus depending on the performance appraisal
- Health care benefits and numerous other discounts
- Relocation Cost (for candidates outside Greece)
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