Finish Technical support specialist

1 week ago

Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year


Finish Technical support specialist

Responsibilities

You will develop and manage effective working relationships with other departments, groups and personnel. You will provide direction, supervision, and leadership to members of the Desktop Support/IT Support Team.

You will be responsible for assigning and prioritizing work, setting expectations, promoting goals and priorities, and performance management.

You will conduct periodic performance reviews of IT Support Specialists.

You will oversee desktop support operations and ensure excellent customer service to all internal or external customers.

You will provide expert technical support, training, and assistance to desktop support personnel on network computer system issues and on new technology.

You will provide analysis on desktop related issues, determines problems, implements solutions, resolves or forwards work orders to appropriate personnel within the IT team (i.e. Sr. Network Administrator, Sr. Systems Administrator).

You will coordinate with product development, and other internal departments to resolve issues, develop solutions to minimize cycle time for problem resolution, and make improvements for future releases.

You will provide assistance to other teams within the department (i.e. Sr. Network Administrator, Sr. Systems Administrator,etc) to improve services, processes, roll out new applications, increase and promote security.

You will ensure service level agreements are communicated and understood by the desktop support team.

Qualifications

Bachelor's Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT/Computer-related course.

You must have 2-3 years IT support experience in Supervisory capacity

Knowledge of I.T. systems and equipment as well as their installation, configuration, maintenance, and repair.

An English level B2 minimum

All documentation to work in Greece, no sponsorship will be provided for this position

Benefits

Competitive salary

Multicultural environment

Evolution and relocation possible

Relocation package : 2 weeks hotel accommodation + Flight ticket; airport pickup & real estate agency fee

To apply or know more about the position please contact me


  • Finish Customer service specialist

    1 week ago

    Athens, Attica, Greece Cross Border Talents Full time €15,000 - €25,000 per year

    Finish Customer Service SpecialistDescription Customer Interaction: Handle incoming user requests via telephone, email, and chat. Log call details into case management systems and provide responses and resolutions to customers.Customer Satisfaction: Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and...

  • Technical Support Specialist

    2 days ago

    Athens, Attica, Greece Randstad Greece Full time €35,000 - €45,000 per year

    Are you an Technical Support Specialist with knowledge and experience in programming and supporting cooling controllers or similar logic for Networks (TCP/IP)?If you are capable of handling multiple responsibilities simultaneously, possess a team spirit, and have ambition for a career in the automation sector, this Technical Support Specialist position is...

  • Technical Support Specialist

    2 days ago

    Athens, Attica, Greece Career In Progress - Consulting Services Full time €20,000 - €25,000 per year

    Career In Progress, is a Career Management & Recruiting Company that offers boutique services for businesses across Greece.On behalf of our Partner,Vector Security,the leading wholesale distributor of security systems and solutions in Greece and Cyprus, we are looking for an experienced and dynamic:Technical Support SpecialistJob Description:The selected...

  • French Technical support specialist

    1 week ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Technical support specialistResponsibilitiesYou will develop and manage effective working relationships with other departments, groups and personnel. You will provide direction, supervision, and leadership to members of the Desktop Support/IT Support Team. You will be responsible for assigning and prioritizing work, setting expectations, promoting goals and...

  • Icelandic Technical support specialist

    1 week ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Icelandic Technical support specialistResponsibilitiesYou will develop and manage effective working relationships with other departments, groups and personnel. You will provide direction, supervision, and leadership to members of the Desktop Support/IT Support Team. You will be responsible for assigning and prioritizing work, setting expectations, promoting...

  • Danish Technical support specialist

    1 week ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Danish Technical support specialistResponsibilitiesYou will develop and manage effective working relationships with other departments, groups and personnel. You will provide direction, supervision, and leadership to members of the Desktop Support/IT Support Team. You will be responsible for assigning and prioritizing work, setting expectations, promoting...

  • German Technical support specialist

    1 week ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    German Technical support specialistResponsibilitiesYou will develop and manage effective working relationships with other departments, groups and personnel. You will provide direction, supervision, and leadership to members of the Desktop Support/IT Support Team. You will be responsible for assigning and prioritizing work, setting expectations, promoting...

  • Norwegian Technical support specialist

    1 week ago

    Athens, Attica, Greece Cross Border Talents Full time €30,000 - €60,000 per year

    Norwegian Technical support specialistResponsibilitiesYou will develop and manage effective working relationships with other departments, groups and personnel. You will provide direction, supervision, and leadership to members of the Desktop Support/IT Support Team. You will be responsible for assigning and prioritizing work, setting expectations, promoting...

  • Czech Technical support specialist

    1 week ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Czech Technical support specialistResponsibilitiesYou will develop and manage effective working relationships with other departments, groups and personnel. You will provide direction, supervision, and leadership to members of the Desktop Support/IT Support Team. You will be responsible for assigning and prioritizing work, setting expectations, promoting...

  • Polish Technical support specialist

    1 week ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Polish Technical support specialistResponsibilitiesYou will develop and manage effective working relationships with other departments, groups and personnel. You will provide direction, supervision, and leadership to members of the Desktop Support/IT Support Team. You will be responsible for assigning and prioritizing work, setting expectations, promoting...