Dutch-Speaking B2B Payments Advisor Role in Athens, Greece

12 hours ago

Athens, Attica, Greece Cross Border Talents Full time €18,000 - €30,000 per year


Elevate Your Career in 2024: Dutch-speaking B2B Payments Advisor Role in Athens, Greece

Cross Border Talents, a global leader in international recruitment, is proud to connect exceptional talent with our esteemed partner, a leading BPO company specializing in delivering world-class customer and business process services. We are currently seeking Dutch-speaking professionals to join their dynamic team in Athens, Greece.

This is a prime opportunity to grow professionally in an international environment while enjoying the benefits of living and working in one of Europe's most historic and vibrant cities.

Role Overview

As a B2B Payments Advisor, you will play a pivotal role in providing premium customer care for business clients. Your responsibilities include:

  • Manage inquiries related to the financial status of merchant accounts and assist with transactions (refunds, manual charges, payment tracking).
  • Facilitating onboarding for new business clients and ensuring their seamless integration into the system.
  • Maintaining and updating client information in internal databases.
  • Delivering timely and professional assistance via email and phone (call volume is less than 5%).

This is a customer-centric role that emphasizes accuracy, professionalism, and the ability to adapt to diverse client needs.

What We Offer

Joining our partner`s team comes with a host of competitive benefits:

  • Base Salary: 1,450EUR (x14 months annually).
  • Language Bonus: 100EUR /month (x12 months).
  • Performance Bonus: Up to 10% based on monthly results.
  • Meal Allowance: 3EUR /day (first year), increasing to 6EUR/day after 12 months.
  • Private Health Insurance: Comprehensive coverage from day one.
  • Exclusive Perks: Free access to gym facilities, well-being activities, and a rooftop cinema with stunning views of the Acropolis.
Location & Schedule
  • Workplace: On-site in Athens, Greece.
  • Schedule: Monday to Friday, 9:00-19:00 (rotative, 40 hours/week).
Ideal Candidate Profile
  • Language Proficiency: Dutch (native level) and English (minimum B2).
  • Core Skills: Strong communication, active listening, and customer-oriented problem-solving.
  • Desirable Experience: Prior experience in customer service or B2B support is an advantage but not mandatory.
Why Athens & Cross Border Talents?

Cross Border Talents specializes in connecting multilingual professionals with career opportunities that align with their goals and aspirations. By partnering with this leading BPO company, were offering you the chance to thrive in an international environment, surrounded by professionals who share your passion for excellence.

Athens, with its rich cultural heritage and dynamic modern lifestyle, is the perfect backdrop for both personal and professional growth.

Start Date: December 13, 2024.

Act Fast Applications Close Soon

Join us in Athens and take the first step toward a rewarding international career. Apply now to secure your place in this exciting opportunity with a global leader


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