Sales Manager

Empiria Group is currently looking for an experienced Sales Manager to join our headquarters team. This is a full-time, year-round job based in Athens.

About Empiria Group:

We are a company with over 30 years of experience, a strong international presence and abundant opportunities for growth.

We own, manage, and operate a unique collection of luxury hotels and villas, members of The Luxury Collection and Design Hotels of Marriott International, located in prime destinations around Greece, namely in Santorini, Paros and Peloponnese.

With a dedicated team of over 500 associates, our mission is to showcase the essence of Greek hospitality, and each member of our team is an integral part of this journey.

Throughout this journey, our daily priority is to create space for joy—through the sharing of ideas and perspectives, fostering genuine human connection, and exchanging thoughts, emotions, and experiences.

Our hotels are more than just workplaces; they are spaces for opportunity, growth, and personal development. Collaboration, diversity, and inclusion are the cornerstones of our culture, guiding us in crafting experiences that go beyond every expectation.

Role Overview:

As a Sales Manager, you will be the key ambassador of the hotel group, leveraging opportunities to increase bookings, maximize profitability, and build long-term partnerships and relationships within each business sector.

Key Responsibilities:

• Represents the Sales department in all areas, internally and externally to the highest standard in line with established guidelines and procedures
• Understands, analyzes and evaluates data, competition, and market trends
• Closes the best opportunities for the property based on market conditions and property needs
• Maximizes new business and maintains the growths of existing business.
• Builds and develops relationships within each sector (Leisure, MICE, etc.)
• Acts as the on-property liaison for group events
• Works with the management team to create and implement a sales/marketing plan addressing revenue, customers, and market.
• Assists with selling, implementation, and follow-through of sales promotions.
• Executes and supports Marriott's Customer Service Standards and hotels' Brand Standards.
• Conducts site inspections and FAM trips as required.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders
• Creates reports and actionable suggestions for operational excellence
• Maintains all Sales files in accordance with established procedures and standards.
• Pays strong attention to details and has a keen sense of follow-up and meeting of deadlines

Qualifications:

• Degree in Hospitality, Sales or relevant field
• At least 3 years related working experience in luxury hotels
• Excellent English & Greek language, with the ability to write and speak effectively
• Strong verbal communication and presentation skills
• Advanced technical skills, including superior Microsoft Office, Excel and PowerPoint.
• Ability to work independently, be self-motivated and proactive in taking on new tasks
• Ability to travel
• The position is Athens based and includes staying in Santorini and Paros, based on season's needs

• Private health insurance
• Company laptop & mobile phone
• Development & training opportunities
• A respectful and internationally oriented working environment
• Travel, accommodation & meals covered for all on-site visits
• Friends & Family Rates within company's chain of hotels
• Exclusive Employee Discounts within company's network of selected partners and local service providers.
• Numerous employee recognition & engagement programs and actions (special experiences & scheduled events, employee recognition days, awards and much more)

All applications are considered strictly confidential. After careful consideration of all the received resumes, we will only contact the candidates who meet the requirements of the job to arrange an interview.

You provide the talent as we flourish the skills to unleash your full career potential.

Join our path of excellence