In store Sylist

Job Title: Fashion Sales Advisor

Reporting to: Store Manager

Position Overview:

We are seeking passionate and knowledgeable Fashion Sales Advisors to join our team. As a Sales Advisor, you will serve as a trusted consultant for our customers, offering guidance and expertise in product selection while ensuring a seamless luxury shopping experience.

Key Responsibilities:

Store Operations:

• Assist in daily store operations, ensuring efficient functioning and excellent customer service.

• Uphold brand representation and visual merchandising standards.

• Implementation of operational policies and procedures.

Sales and Customer Service:

• Drive sales and achieve targets by analyzing sales data and applying effective strategies.

• Maintain high customer service standards, resolving customer complaints and enhancing the in-store experience.

• Provide daily feedback on lost sales opportunities to the Store Manager.

• Focus on building customer loyalty through data collection and clienteling

Inventory and Merchandising:

• Assist in inventory management, including stock replenishment and monitoring product performance.

• Provide regular feedback to Store Manager to ensure optimal product assortment and visual merchandising standards to minimize loss of sales.

Health and Safety Compliance:

• Ensure compliance with health and safety regulations, maintaining a safe environment for all.

• Attend training sessions to continuously update your industry knowledge.

• Serve as a positive and professional representative of TUT in all interactions.

• Adhere to personal presentation, uniform, and hygiene standards as outlined.

Key Performance Indicators (KP|s):

• Target achievement.

• Mystery shopping results rating of 90% or higher.

• Customer converstion rate

• Meeting ATV targets (Average Transaction Value) .

Skills and Qualifications:

• 1-3 years of experience in retail, preferably in a luxury environment.

• Exceptional customer service and communication skills.

• Strong time management and organizational abilities.

• Proficient in computer literacy and relevant software.

• Results-driven with a flexible and adaptable approach.

Candidate Profile:

• Passion for luxury retail and a keen interest in current trends.

• Ability to build rapport and trust with clients.

• Strong problem-solving skills and attention to detail.

• Team player with a positive attitude.

• Excellent command of English

Why Work With Us?

Join TUT and become part of a nurturing team that values innovation and creativity. This is an exciting opportunity to contribute to our business growth while developing your skills in a dynamic retail environment.