Spanish Technical Support, Canon
5 days ago
Are you passionate about photography and camera equipment?
Are you interested in photography, cameras and other photographic equipment? Are you considering a career in this field? Start your adventure in beautiful, sunny and international Greece: explore the islands, the mountains and the delicious food in your free time while boosting your CV with a job at a major company providing technical support for Canon – with opportunities for growth. Enjoy the great weather, stunning beaches and low taxes.
Click here to learn more about relocating to Greece.
*A valid EU passport is required to apply*
What we offer:
Fully paid relocation package
2 extra monthly salaries per year (14 salaries in total)
Access to equipment for practice – gain experience, get familiar with products and improve your customer service
Work-life balance: daytime shifts only, Monday–Friday
Performance bonus
Career growth opportunities (supervisor, quality analyst, CSR2, trainer) both within the company and the industry
Private health insurance
Real estate agent provided by us to help you find accommodation
Support with opening a bank account, tax paperwork, etc.
The role:
You will be the first point of contact between customers and Canon. You'll represent the brand by providing professional technical support for all kinds of queries – from specific camera models to printer setups, purchases, troubleshooting and more. A positive and problem-solving mindset is key. You will receive full training before speaking with customers, including in-depth knowledge of the products.
Your daily tasks include:
Delivering excellent customer support via phone or email for a wide range of issues
Using established procedures to provide accurate, valid and complete information
Resolving customer queries in a friendly, polite and professional manner to build strong relationships
Exceeding customer service quality standards, compliance regulations and productivity targets
Creating a customer service experience people value – and that we're proud of
Following management guidelines and providing feedback
Your skills:
You speak and write Spanish at native level and can communicate in English (minimum B2)
Previous customer service experience is a plus
Basic computer skills with excellent multitasking ability
Eager to learn and grow – curious and solution-focused problem-solver
Strong communication skills with excellent phone etiquette and active listening; able to build good customer relationships
If you have any questions about this role, feel free to contact us at
. Our team will be happy to answer any queries you may have.
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