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Modern Workplace Adoption Specialist

3 weeks ago

Athens, Attica, Greece Sword Group Full time

Sword Services Greece
is an IT Services and Software Solutions provider company, driving EU Institutions and Global Leaders in their Digital & IT transformation. As part of the Sword Services Greece team, you'll leverage your expert IT competency to drive critical projects, ensuring rapid, precise delivery that consistently meets, and often exceeds, the expectations of our global clients.

About the role..
.

The Modern Workplace Adoption Specialist will support initiatives that strengthen employees' ability to effectively use Microsoft 365 and related Digital Workplace tools. The role will focus on enabling new ways of working, driving user adoption, improving productivity, and ensuring that the organisation maximises value from its technology investments.

The organisation has undergone a significant reorganisation, including a reduction of the workforce designed to strengthen operational efficiency and long-term sustainability. It is essential that the workforce are fully equipped to make the most of the digital tools and services available to them. The Modern Workplace Adoption Specialist will therefore play a key role in helping colleagues adapt, embrace new digital ways of working, and maximise productivity across the organisation.

This role is contract for 6 months with possibility of extension
.

What will you do...

  • Lead and execute change management and digital adoption strategies for Microsoft 365 and modern workplace initiatives
  • Apply formal change management methodologies (e.g., PROSCI / ADKAR) to support organizational transitions
  • Design and deliver end-user enablement programs, including training, communications, and adoption campaigns
  • Partner with IT, business leaders, and product owners to align adoption efforts with business objectives
  • Translate complex technical capabilities into clear, accessible, and role-based messaging for end users
  • Develop and maintain change, communication, training, and adoption documentation
  • Facilitate workshops, training sessions, and stakeholder presentations
  • Monitor adoption metrics, user feedback, and engagement data to continuously improve outcomes
  • Act as a trusted advisor on digital workplace best practices and user experience optimization

Required Qualifications...

  • BSc in Computer Science, Engineering or relevant field
  • Formal change management certification (e.g., PROSCI, ADKAR, or equivalent)
  • Strong expertise in the Microsoft 365 ecosystem, including: Microsoft Teams, SharePoint, OneDrive, Outlook and Office applications, Microsoft Viva, Power Apps
  • Proven experience in digital adoption, change management, and end-user enablement
  • Ability to translate technical concepts into clear, user-friendly language
  • Excellent communication, facilitation, and presentation skills
  • Strong analytical, organizational, and documentation skills
  • Self-starter with the ability to work independently in a remote environment

Behavioral Attributes...

  • Self Development: Shows eagerness to grow and achieve more in respective area of expertise
  • Adaptability / Flexibility: Shows ability to cope with fast changing technologies and requirements
  • Solution focused mindset: Focus on work quality results with attention to detail and delivery of tasks within agreed deadlines
  • Focus on Customer either internal or external
  • Creativity & Initiative: Proposes ideas and solutions to existing ways of working, takes initiatives, identifies risks and works proactively
  • Teamwork: Collaborates effectively & efficiently with various diverse and geographically distributed work teams
  • Accountability: Shows strong sense of responsibility and ownership of the activities assigned

Our Culture

At Sword, our values define how we behave towards our colleagues and clients, and that is Respect and Collaboration. We believe that together we achieve more Grasp a taste of our daily life
at our Sword Services Greece Experien
ce page on LinkedIn

Please submit your CV in English. All applications will be treated as strictly confi
dential.

At Sword we are dedicated to fostering a diverse and inclusive workplace and we ensure that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of our culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience. If you don't tick all the boxes but feel you have some of the relevant skills and experience, we're looking for, please do consider applying and highlight your transferable skills and experience. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any ad
justments