Senior Business Process Associate

We are changing the way people buy or lease cars, fixing the largely broken used cars sector.

Spotawheel, an Endeavor company, is a trusted high-tech used cars B2C platform that redesigned the whole buy-sell process from scratch, ensuring value, transparency and customer satisfaction at the highest levels throughout.

Launched in 2015, we are currently incorporated in 3 countries, growing aggressively towards our mission of disrupting the €500 billion European market. Spotawheel has been recognized as one of Europe's fastest-growing companies for three consecutive years, 2021, 2022 & 2023, by the Financial Times.

Unlike traditional used car dealers, we rely on advanced proprietary technology to be much more efficient and effective in the way we work, being able to sustain top vehicle quality and customer experience at large scale.

Our people at Spotawheel are our driving force, trusting them to meet and exceed our customers' expectations. We invest in our people first and foremost, so that we can create a culture of excellence, recognition and ethics that is above all fun to be a part of.

We are currently looking for a Senior Business Process Associate to join our Business Processes Management Team.

As a Senior Business Process Associate you will hands-on develop the company's Business Processes. You will be responsible for driving documentation, streamlining and alignment of end-to-end business processes and policies across different functions, locations and company's technology platforms, with a view on maximizing efficiency, while ensuring appropriate controls. Directly reporting to the Head of Group Business Processes, you will closely collaborate with all Line Managers and countries. The ideal candidate should have exceptional business processes design competency, strong technological and presentation skills, and excellent communicative capabilities to various stakeholders.

If you want to make a difference as part of the most innovative company in the industry, this is the right role for you

Your Key Responsibilities will be to:

• Document and (re)design policies and business processes, researching and evaluating best practices to ensure transparency and alignment across different functions and locations
• Document narratives and manuals that will help the users perform their job, according to the processes
• Perform testing, training, simulation and go live of new processes
• Perform periodical monitoring to identify if the process remains the same, or if there are any deviations, and verify that the users follow the process
• Resolve ERP issues that may arise & provide trainings to power-users
• Re-assess the processes taking into account innovation and automation to improve efficiency, controls and usability
• Measure process effectiveness and efficiency introducing the appropriate KPIs
• Work closely with Business Owners, Product Team and Tech Developers to translate processes into specifications for proprietary CRM, ERP or other systems' requirements

Requirements

• University Degree in STEM or other Business related field
• 3-5 years of experience in Management Consulting, BPM, Internal Audit, Risk Management or Quality Assurance
• Knowledgeable in Process Analysis and Design using core workflow principles that are efficient
• Experience in BPM platforms (i.e. ARIS) and Business Process classification frameworks (i.e. APQC)
• Knowledge of risk management methodologies (i.e. COSO framework)
• Experience with ERP systems
• Excellent command of the English language, both verbal and written
• Self-motivated, with an aptitude of learning quickly and the ability to work independently
• Strong analytical and communications skills
• Active thinker, yet hands-on and action-oriented

Benefits

• Spotawheel Stock Option Plan
• Group Health Insurance Program
• Daily exposure on top-notch technologies, practices and methodologies
• Professional development plan & specialization in a high-demand market
• Unlimited support to achieve your personal aspirations
• Values based, fun and fast-paced environment