CRM Casino Executive

Campeόn Gaming is an innovative Greek iGaming Hub with offices in Athens, Thessaloniki, and Nicosia, boasting 7 years of expertise and a strong international presence. We stand at the forefront of the iGaming industry, delivering a world-class gaming experience through our immersive technology stack and operational services.

We are a diverse and dynamic team of over 180 Campeones, representing more than 10 nationalities from around the world. Our core philosophy, "We are our People", reflects our values of diversity, equity, inclusion, and transparency. These values have earned us recognition as one of the

Best Workplaces in Europe for 2024, Best Workplaces in Greece for 2025, 2024, 2023, and 2021, and we have been certified as a Great Place to Work for 4 consecutive years.

We are also proud of ranking 6th Best Workplace for Women Hellas 2024 and 2nd Best Workplace in Tech Hellas for 2023.

We are currently looking for a talented CRM Casino Executive to join us

Responsibilities:

• Create and assist with the delivery of tailored marketing campaigns and promotions to achieve the casino team's goals, focusing on player acquisition, retention, and reactivation across multiple markets.
• Optimize bonuses, free spins, cashback offers to incentivize player activity and drive revenue through collaboration with the CRM Optimization team.
• Ensure all CRM campaigns and promotions comply with relevant regulations and promote responsible gaming practices.
• Review campaign results and customer response rates and propose changes to improve overall campaign performance.
• Analyze customer journeys and take appropriate actions to ensure a seamless and engaging experience across all touchpoints.
• Collaborate, and prepare briefs when required, with the CRM Optimization team, VIP, Marketing Content, Web Content, Product Management and Customer Support teams.
• Monitor top competitors per geo and identify areas for improvement.

Requirements:

• BSc in Marketing, Business Administration or relevant field
• 3+ Years of experience in a similar position, preferably in the iGaming industry
• Strong understanding of CRM principles and best practices
• Proficiency in MS Office (Especially Excel)
• Experience with CRM tools and Project Management tools such as Asana
• Excellent communication and interpersonal skills
• Organization and time management skills
• Collaborative mindset and critical thinking
• Fluency in English

What We Offer:

• Competitive remuneration package & bonus scheme
• Access to LinkedIn Learning programs as well as funding to educational programs of your choice
• Private Medical insurance & Access to a 24/7 Employee Assistance Program
• Monthly allowance for orders via the Wolt App & free drinks and snacks at the office
• Coverage of your public transportation expenses and gym membership
• Paid educational leave
• Hybrid working model
• Modern offices in the center of Athens
• 360 feedbacks for Constant personal and professional development
• Birthdays are always a day off

Equality/Diversity/Inclusiveness

At Campeón Gaming we are proud to provide equal opportunities to everyone. We value our employees, and we welcome everyone, no matter their ethnic, cultural, or religious background, or their beliefs, family status, and sexual orientation.

We support and encourage diversity, equal rights, and inclusiveness.

Our team consists of people from different ethnicities and cultures, and we believe that this was our competitive advantage, leading our company to rapid growth. Therefore, we are committed to fostering an inclusive and friendly environment, where everyone has an opportunity to grow and develop within the company.

Be part of our team