German-Speaking Customer Expert for
3 days ago
Job Overview:
Are you a fluent German speaker? Join our Customer Experts team and work with the top online travel agency that assists people with booking travel plans
As a Customer Support Specialist, you will be able to assist customers with booking travel plans, answer inquiries and guide them through their dream destinations.
Join our team and help travelers create unforgettable experiences
What you will be doing:
Handling incoming phone calls, messages and emails from the website users
Managing reservations, special requests and complaints and finding solutions to website users' inquiries
Research travel options tailored to each customer's preferences
Modify reservations based on client needs
Process payments and travel cancelations
Job Requirements:
Excellent writing & verbal communication skills in German
Good communication skills in English
Attention to detail
Good Technical troubleshooting & problem-solving skills
Ability to handle unexpected changes
Experience in e-commerce will be appreciated
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
Competitive monthly salary + 2 extra salaries per year
Referral Program: Bring your friends and receive great bonuses
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth &development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for aGreat Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunitiesto all, regardless of gender, ethnicity, religion, culture or age.
Find out more
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