Head Waiter

As a Head Waiter/Waitress at Zuma, you'll ensure smooth operations, deliver exceptional guest experiences, and inspire the team to maintain Zuma's high standards of service. Lead the service and set the tone at Zuma

Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. This role will be based in Zuma Mykonos, a first-of-its-kind lifestyle destination. Featuring a sleek infinity-pool, lounge, restaurant and resident DJs, our vibrant seasonal location is a dynamic lifestyle concept that captures the essence of contemporary dining and entertainment making it the dining destination in Mykonos.

Main Duties

Your key responsibilities will include:

• Deliver warm, efficient service that maximizes guest satisfaction and sales opportunities

• Oversee the pass area, keeping it organized while ensuring tables are attended to promptly

• Respond to guest requests with professionalism and speed, ensuring a seamless experience

• Take the lead in setting up the restaurant and maintaining cleanliness throughout service

• Showcase expert knowledge of the menu to provide accurate recommendations and guidance

• Mentor and support new staff, ensuring they meet and exceed service standards

What We Look For

Our ideal candidate embodies our values and brings:

• A genuine love for culinary experiences & a passion for Japanese cuisine

• Proven experience as a head waiter/waitress in a luxury high-volume restaurant

• An approachable, motivational leader who thrives in nurturing team talent

• Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences

Benefits

We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.

As part of our team, you'll enjoy:

• Accommodation is provided during the season & our team is always there to support with any accommodation queries

• Transport, we provide a daily shuttle service to and from your accommodation to work

• World-Class training, designed to inspire and educate

• Global opportunities, experience hospitality around the globe with our five incredible brands

• Family Meals are shared daily

• Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition

• Dining discount, enjoy exclusive discounts across the Azumi group, worldwide

Our Commitment to Inclusivity

We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.