Programme Consultant
5 hours ago
Your Responsibilities
Programme Consultant - BSBI (m/f/d)
BSBI's mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world.
It also aims to teach students to understand how businesses function and how economic success is generated.
BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success.
Located in the heart of Berlin and with campuses in Paris, Barcelona, Hamburg and Athens, we are an international business school that offers academic excellence, is a member of Global University Systems (GUS) and provides unlimited career opportunities for its students and staff.
We are looking for a new colleague to join our Direct Sales Team in Athens in collaboration with Gisma University of Applied Sciences on a full-time/40 hour a week starting as soon as possible.
The Opportunity:
Programme Consultants are responsible for promoting the institution's programme portfolio to prospective students via phone, e-mail, and online consultations, forming an integral part of the sales team. The role covers the full student journey — from initial enquiry through to tuition fee payment — providing guidance and support throughout the entire application process.
You will manage your own pipeline of students, following an established consultative sales process to achieve set targets. Success in this role requires a strong understanding of academic programmes, systems, and processes, combined with the ability to build relationships, drive conversions, and deliver an excellent student experience.
Your tasks:
- Providing individually tailored advice to all prospective students, adapting to different communication styles
- Consulting students through the full application circle: from initial conversation through to finalizing and closing their application to study with the institution.
- Exploring possible career paths for students and assertively matching them with specific the university's offerings
- For international students: advising / making students aware of visa, immigration issues and compliance
- Handling student enquiries regarding different programmes and adapting to different communication needs
- Proven track record of cultivating meaningful client relationships and delivering tailored solutions
- Providing outstanding customer service to all students and all stakeholders, in a timely and efficient manner, and encouraging students to choose our institution.
- Portraying a positive and professional image of the university at all times
- Account Managing students' applications from initial enquiry up to payment of tuition fees and registration
- Leveraging available technology and keeping all records up to date
- Correct and time-efficient management of leads pipeline
Your profile
- Completed commercial/ business training and /or university degree in a relevant field
- Practical experience in Sales
- Experience in project management and industry knowledge in the higher education sector
- Very good knowledge of English, written and spoken
- Good knowledge of MS Office programs (Word, Excel, PowerPoint, Teams)
- Experience with working with CRM systems such as Salesforce
- A high degree of initiative, organizational talent and empathy complete your profile
Why us?
- An international environment with a multicultural audience and a meaningful social impact
- Support in achieving your professional goals and development
- Opportunities for career growth, including leadership roles
- Extensive training to equip you with the knowledge and skills needed to excel
- Work in a young, dynamic and positive culture that fosters collaboration
- Performance-based commissions to incentivize sales success
- Be at the forefront of an exciting educational opportunity, leading the way forward and growing with GUS Germany
About us
GUS Germany GmbH (GGG) is an innovative and dynamic network of world-class higher education institutions that is committed to empowering students with the knowledge and skills they need to make a positive impact in the world. Our mission is to foster visionary leaders who can drive meaningful change for society.
With a strong presence in Germany, Europe, and beyond, GGG is made up of several well-known brands, including UE (University of Europe for Applied Sciences), BSBI (Berlin School of Business & Innovation), htk academy, and GISMA University for Applied Sciences. Our thriving student body of over 10,000 learners across our institutions benefits from a wide range of academic disciplines, such as business, technology, data science, engineering, sports, and fine arts.
As part of the Global University Systems (GUS) network, which comprises over 48 universities across Europe, the USA, Australia, Asia, and South America, with over 87,000 students, we are dedicated to providing exceptional learning experiences to our students.
At GGG, we are committed to creating a supportive and inclusive work environment where everyone can thrive. Our employees play a vital role in ensuring that our students succeed at every step of their career path. Join our team and be a part of a culture of innovation and excellence in education.
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