General Manager

Job Overview
As
General Manager
, you're not just running a hotel; you're the captain of the crew, the vibe curator, and the face of the brand in the city. You'll lead a team that's bold, fun, and always up for making things happen. From creating buzzing social spaces in our lobby to delivering flawless service with a playful twist, you'll make sure
Moxy Athens City
is
the
place to stay, work, and play. This is your chance to blend business savvy with lifestyle flair - driving performance, building a kick-ass team, and shaping experiences that guests will rave about long after they've checked out.

Key Responsibilities
Operational Leadership

• Oversee daily hotel operations (Front Office, Housekeeping, F&B, Sales & Marketing, Finance, and Engineering)
• Ensure compliance with Marriott brand standards, policies, and operating procedures
• Drive guest satisfaction and consistently deliver the unique Moxy experience

Financial & Commercial Performance

• Manage budgets, forecasts, and financial performance to achieve revenue and profitability targets
• Optimize occupancy, ADR, and RevPAR through effective revenue management strategies
• Monitor costs and implement measures to improve efficiency and profitability

People Leadership

• Lead, motivate, and develop a diverse team, creating a culture that embodies Moxy's playful and bold spirit
• Recruit, train, and retain top talent while ensuring high levels of employee engagement
• Drive performance management, coaching, and succession planning

Sales, Marketing & Community Engagement

• Collaborate with Sales & Marketing teams to position Moxy Athens as a vibrant social hub
• Build strong relationships with local businesses, media, and community stakeholders
• Leverage social media and lifestyle-driven marketing to attract both travelers and locals

Brand & Guest Experience

• Bring the Moxy brand to life through innovative programming, lobby activations, and memorable guest touchpoints
• Monitor guest feedback and online reputation, implementing improvements where necessary
• Ensure service delivery reflects the fun, stylish, and approachable DNA of Moxy

Requirements

• Proven track record as a General Manager or senior leadership role in lifestyle or branded hotels
• Strong financial acumen with experience managing budgets and delivering results
• Hands-on leadership style with excellent people management skills
• Passion for lifestyle hospitality, guest engagement, and creative brand experiences
• Fluency in English; Greek is an advantage
• Familiarity with Marriott systems and standards preferred
• Bold, energetic, and approachable leader
• Strong communicator with the ability to inspire and engage both guests and teams
• Commercially minded with a flair for creativity
• Resilient, adaptable, and solution oriented

Benefits

• Competitive renumeration package & Performance-Based Bonus Scheme
• Dynamic, friendly and supportive working environment
• Strong Internal Mobility & Career Advancement Opportunities within SWOT Hospitality
• Wellbeing Matters: Work-Life Balance Initiatives

About SWOT Hospitality

• We are a leading Hospitality Management Company in Greece and an approved white flag operator of Hyatt, Marriot International, Accor Hotels, Hilton, Nikki Beach, Worldwide and IHG Hotels & Resorts
• We are laser focused on hospitality strategic and financial advisory with an impeccable trach record
• We will give you the opportunity to work with the best practitioners from Greek hospitality market
• We offer stability and career prospects in a transparent working environment

We work with the best professionals in the tourism industry.