System Engineer

2 days ago

Athens, Attica, Greece Neurosoft Full time €25,000 - €75,000 per year

Neurosoft
is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers' holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.

We're seeking a skilled Systems Engineer (L1) to take charge of end-to-end project lifecycles, from initial planning to closeout.

Location: Athens (North Suburbs)

Working Model: Onsite

Working Hours:
Shifts - 24x7x365

Reporting to: ISC System Team Leader

You will be reporting a L1 Systems Engineer to join our
24/7 IT Operations team
. This role involves monitoring, troubleshooting, and resolving basic issues related to Windows OS, Office 365, Active Directory Users and PC hardware. L1 Systems Engineer will act as the first point of contact for technical issues, ensuring fast response times and adherence to Service Level Agreements (SLAs).

What we are looking for:

Associate or Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience).

Desired:

  • CompTIA A+ or MTA (for foundational IT knowledge).
  • Microsoft Azure Fundamentals (AZ-900) (for cloud services knowledge).
  • ITIL Foundation (for understanding IT service management).
  • VMware VCTA (for basic virtualization knowledge).


Main Responsibilities

  • System Monitoring & Incident Response: Monitor
    Windows/Linux servers
    and virtualization platforms, for performance and security issues, Identify and troubleshoot basic system-related issues, such as service failures, performance bottlenecks, and resource constraints.
  • Respond to alerts
    from monitoring tools (e.g., Xclarity, Zabbix).
  • Escalate critical issues to L2/L3 engineers
    while ensuring proper documentation.
  • Provide first-line technical support for end-users and business applications.
  • Assist clients with basic troubleshooting steps via Ticket, phone, or email.
  • Guide users through basic troubleshooting steps for OS and application-related issues.
  • Ensure
    all support requests are logged in the ticketing system
    (e.g., Jira).
  • Ensure prompt incident resolution
    within customer SLA-defined
    response times.


Specific Technical Skills:

  • Basic understanding of system administration (Windows/Linux OS, virtualization, cloud computing).
  • Familiarity with Active Directory (AD), DNS, DHCP, and group policies.
  • Familiarity with Microsoft Office and O365 platform (Excel,Outlook,Word,Teams)
  • Familiarity with Ticketing Systems (Service now, Jira)
  • Good problem-solving and analytical abilities.
  • Excellent communication skills, both verbal and written.
  • Ability to work in a shift-based 24/7 support model.
  • Customer-focused with a proactive approach to issue resolution.

Desired Experience in
IT Support/Helpdesk Roles with
:

  • Basic experience with PowerShell or Bash scripting
  • Knowledge of Microsoft Azure fundamentals (virtual machines, storage, networking).

What you will gain:

  • Friendly and dynamic working environment
  • Formal training and Professional Qualifications fully funded
  • Competitive compensation package
  • Private Health Insurance
  • Work-Life Balance initiatives
  • Corporate Teams (e.g. Running, Volunteering)
  • A Buddy who will support you with your onboarding

  • Linux System Engineer

    2 weeks ago

    Athens, Attica, Greece mSensis Talent Acquisition Full time €45,000 - €55,000 per year

    Role DescriptionThis is a full-time role for a Linux System Engineer. The role is hybrid, located in Athens, with some work from home acceptable. The Linux System Engineer will be responsible for maintaining and troubleshooting Linux systems, scripting, and administering systems. Day-to-day tasks include managing system infrastructure, ensuring operational...

  • System Engineer

    2 weeks ago

    Athens, Attica, Greece Infonet Systems Integration Ltd Full time €30,000 - €60,000 per year

    We are seeking a skilled System Engineer to work in deploying and configuring various tools and platforms that our company offers. The ideal candidate will have hands-on experience with ITSM tools and automation platforms and will be working with the clients and partners during the implementation projects.Key Responsibilities:Configure and maintain modules...

  • Systems Engineer

    2 days ago

    Athens, Attica, Greece EUROPEAN DYNAMICS Full time €25,000 - €45,000 per year

    Are you a skilled Systems Engineer with expertise in Linux/UNIX systems? EUROPEAN DYNAMICS is seeking a talented individual to join our team at our headquarters in Athens. This is your chance to contribute to our dynamic organization and play a key role in maintaining and optimizing our IT infrastructure.What You'll Do:Management of a large Linux/UNIX-based...

  • System Engineer

    5 days ago

    Athens, Attica, Greece Sword Group Full time €25,000 - €45,000 per year

    Sword Services Greece S.A.is seeking to recruit energetic individuals to join our team in Greece as aSystem Engineer. The successful candidate will work in a multinational environment on a multitude of tasks supporting our business in developing web applications. The company is currently expanding its activities in Greece offering an optimum career...

  • System Engineer

    5 days ago

    Athens, Attica, Greece Sword Services Greece S.A. Full time €25,000 - €40,000 per year

    Sword Services Greece S.A. is seeking to recruit energetic individuals to join our team in Greece as a System Engineer. The successful candidate will work in a multinational environment on a multitude of tasks supporting our business in developing web applications. The company is currently expanding its activities in Greece offering an optimum career...

  • Systems and Security Engineer

    2 weeks ago

    Athens, Attica, Greece Volton Full time €35,000 - €60,000 per year

    Volton Hellenic Energy SA – powering Greece with Electricity, Natural Gas, and Telecommunications through Orizon.We provide reliable solutions and build trusted relationships with our customers.Through innovative services, we meet today's energy demands while preparing for the challenges of tomorrow.As Greece's first multi-service provider, we seamlessly...

  • Systems and Security Engineer

    2 weeks ago

    Athens, Attica, Greece Volton Full time €35,000 - €60,000 per year

    Volton Hellenic Energy SA – powering Greece with Electricity, Natural Gas, and Telecommunications through Orizon.We provide reliable solutions and build trusted relationships with our customers.Through innovative services, we meet today's energy demands while preparing for the challenges of tomorrow.As Greece's first multi-service provider, we seamlessly...

  • Systems and Security Engineer

    2 weeks ago

    Athens, Attica, Greece Volton Ελληνική Ενεργειακή Full time €50,000 - €60,000 per year

    Volton Hellenic Energy SA- powering Greece with Electricity, Natural Gas, and Telecommunications throughOrizon.We providereliable solutionsand buildtrusted relationshipswith our customers.Throughinnovative services, we meet today's energy demands while preparing for the challenges of tomorrow.As Greece'sfirst multi-service provider, we seamlessly...

  • IT System Engineer

    2 days ago

    Athens, Attica, Greece ΑΒ ΒΑΣΙΛΟΠΟΥΛΟΣ SHOP & GO Full time

    Job's Purpose As an IT System Engineer, you will be responsible for designing, implementing, and maintaining our IT systems, networks, and cloud environments. You will play a key role in ensuring system reliability, security, and scalability while collaborating with cross-functional teams. The ideal candidate will have strong expertise in Active Directory...

  • System Engineer

    7 days ago

    Athens, Attica, Greece LAS Solutions SA Full time €30,000 - €60,000 per year

    #whoweareLAS Solutions S.A. was founded in December 2008 and has constantly been developing and growing both within and outside Greece ever since. We are a specialized provider of airport & logistics systems and services while holding a professional expertise in advanced automation and control technology.LAS Solutions S.A. is a member of the group of...