System Engineer

4 days ago

Athens, Attica, Greece Infonet Systems Integration Ltd Full time €104,000 - €130,878 per year

We are seeking a skilled System Engineer to work in deploying and configuring various tools and platforms that our company offers. The ideal candidate will have hands-on experience with ITSM tools and automation platforms and will be working with the clients and partners during the implementation projects.

Key Responsibilities:

  • Configure and maintain modules with various tools in the following areas:

· Observability

· Incident Management

· Problem Management

· Change Management

· CMDB

· Asset Management

· Patch Management

· Robotics Process Automation

  • Develop and maintain workflows, scripts and integrations for the above tools
  • Participate in installation, upgrade of tools and platforms, and migration projects
  • Design, develop and implement ETL flows and data integration solutions
  • Perform root cause analysis and proactive system tuning
  • Create and maintain technical documentation, SOPs and knowledge base articles
  • Ensure alignment with ITIL best practices
  • Ensure compliance with security and regulatory standards such NIS2, DORA, etc.

Requirements & Qualifications:

Must – have skills

  • Degree in Computer Science, Information Technology, or related field
  • 2+ years of experience in system engineering or IT operations/DevOps
  • Knowledge of Windows and Linux operating systems
  • Good knowledge of SQL and experience with RDBMS (e.g., PostgreSQL, MySQL, SQL Server)
  • Hands-on experience with ETL (Extract, Transform, Load) frameworks and tools
  • Proficiency in developing frameworks or scripting languages such as .NET, Python, Angular
  • Good command in English (written and spoken)

Nice – to – have skills

  • Knowledge and experience with ITSM platform
  • Familiarity with observability platforms, patch management and asset management tools
  • Understanding of networking, virtualization, and security principles
  • ITIL or related certification is a plus

Soft Skills

  • Strong analytical and problem-solving abilities
  • Excellent communication and collaboration skills
  • Willingness to learn new tools, methods and technologies
  • Ability to work independently and in cross-functional teams
  • Detail-oriented with a focus on process improvement

Benefits:

  • Compensation package based on skills and experience
  • Private medical insurance scheme
  • Professional development via coaching and training
  • Participation in large, multi-national projects and corporate culture environment
  • Career development and growth

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