Service Sales Representative

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Role Overview

As a Service Sales Representative at Otis, you will play a pivotal role in driving business growth by managing existing customer relationships, acquiring new clients, and promoting modernization and repair solutions. This is a dynamic, customer-facing role that combines strategic sales planning with hands-on relationship management.

Key Responsibilities

• Portfolio Management: Maintain and grow a portfolio of elevator and escalator service contracts by fostering strong, long-term relationships with existing customers.

• Business Development: Identify and pursue new business opportunities to expand our service portfolio, actively promoting Otis' service and modernization offerings.

• Customer Engagement: Act as the primary point of contact for customer inquiries, ensuring timely and effective resolution of issues.

• Sales Execution: Drive sales of modernization and repair solutions through proactive networking, participation in bids and tenders, and strategic outreach.

• Strategic Planning: Develop and implement a personal sales strategy to meet and exceed sales targets while ensuring profitability.

• Sales Tools & Reporting: Utilize Otis' sales platforms to manage your pipeline, track opportunities, and forecast results accurately.

• Negotiation & Closing: Lead sales negotiations, close deals, and ensure timely payment collection.

• Team Collaboration: Work closely with fellow sales representatives and field teams to deliver seamless customer service and operational excellence.

Qualifications & Skills

• Bachelor's degree in Business, Engineering, or a related field.

• 2–3 years of experience in consultative sales of technical products or services.

• Strong customer orientation with excellent interpersonal and communication skills.

• High level of commitment, reliability, and a results-driven mindset.

• Ability to thrive in a fast-paced, complex corporate environment.

• Fluent in Greek and proficient in English.

What We Offer

• A long-term employment opportunity with the global leader in elevator and escalator solutions.

• Competitive compensation aligned with local market standards.

• Comprehensive training in technical knowledge, sales processes, and soft skills.

• A collaborative and supportive work environment with access to experienced mentors.

• Flexible working hours and remote work options to support work-life integration.

Ready to elevate your career? Apply today and help us build what's next.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext 

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at

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