Remote Junior Customer Support

3 days ago


Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time €104,000 - €130,878 per year

Work Schedule: Full-time, rotational shifts
Start Date: ASAP
Relocation Support:

  • 2 weeks of hotel accommodation
  • Flight ticket (within the EU)
  • Airport pickup
  • Real estate agency fee covered
About the Role

Are you a Dutch speaker looking for an exciting opportunity in customer support? Join our team in Athens and kick-start your career in an international environment You will assist customers with inquiries, provide solutions, and ensure an excellent support experience.

Key Responsibilities
  • Handle customer inquiries via phone, email, and chat.
  • Provide accurate and efficient support for product- or service-related questions.
  • Troubleshoot issues and guide customers through solutions.
  • Maintain customer satisfaction by delivering high-quality service.
  • Collaborate with internal teams to improve the overall support process.
Requirements
  • Fluent in Dutch (C2) and proficient in English (B2+).
  • Strong communication and problem-solving skills.
  • Customer-oriented mindset with attention to detail.
  • Ability to work in a fast-paced environment.
  • No prior experience needed—entry-level applicants are welcome
What We Offer

Competitive salary & performance-based incentives
Relocation package (flight ticket, hotel stay, airport pickup, real estate agency fee)
Career growth opportunities within an international company
Vibrant and multicultural work environment in Athens
Paid training to ensure your success in the role



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