Host/Hostess - Monasty Autograph Collection

3 days ago

Thessaloniki, Central Macedonia, Greece SWOT Hospitality S.A Full time €18,000 - €25,000 per year
Description

SWOT Hospitality, a leading hotel management company specializing in the development and operation of high-end hospitality properties,

is looking for a Host/Hostess to join our team in Monasty Autograph Collection.

Responsibilities
  • Warmly welcome guests as they enter the establishment, extending a friendly and hospitable behavior.
  • Escort guests to their tables, considering their seating preferences and the server's assigned sections.
  • Keep track of reservations, confirm bookings, and manage the seating arrangements to optimize table turnover.
  • Communicate with servers to ensure the timely seating of guests and maintain an organized flow of service.
  • Manage waitlists during peak dining hours, estimate wait times, and keep guests informed.
  • Provide guests with menus and any daily specials, answer basic menu questions, and ensure that menus are clean and in good condition.
  • Address guest inquiries, concerns, or special requests with professionalism and efficiency.
Requirements
  • Previous experience as a host/hostess in an upscale restaurant, luxury hotel, or a similar high-end establishment is preferred.
  • Assist service team on rush hour to ensure a smooth flow of service.
  • Exceptional verbal and written communication skills, with the ability to engage with and assist guests in a polished and friendly manner.
  • A poised and professional behavior, with a well-groomed appearance and a keen sense of etiquette.
  • A strong customer service orientation, with a genuine desire to provide guests with an exceptional and memorable experience.
  • Strong organizational and multitasking abilities to handle seating arrangements, waiting lists, and special requests efficiently.
Benefits
  • Dynamic, friendly and supportive working environment
  • Opportunities for career development within the company
  • Continuous training and development
  • Work with the best professionals in tourism industry
  • Wellbeing initiative
why SWOT...
  • We are a leading Hospitality Management Company in Greece and an approved white flag operator of Hyatt, Marriott International, Accor Hotels, Hilton, Nikki Beach Worldwide and IHG Hotels & Resorts.
  • We are laser focused on hospitality strategic and financial advisory with an impeccable track record.
  • We will give you the opportunity to work with the best practitioners from the Greek hospitality market.
  • We offer stability and career prospects on a transparent working environment.
  • We work with the best professionals in the tourism industry.

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