Customer Service Representative

22 hours ago

Athens, Attica, Greece Cbtalents Full time €15,000 - €25,000 per year

Title: Remote Customer Service Representative (Athens, Monday-Friday 10am-6:30pm with some weekends) Are you looking for a remote customer service role that offers a flexible schedule and the opportunity to work from the comfort of your own home? Look no further We are currently seeking a motivated and customer-focused individual to join our team as a Remote Customer Service Representative. This position will be based in Athens and will require availability Monday-Friday from 10am-6:30pm, with occasional weekend shifts. Key Responsibilities: - Provide exceptional customer service to clients via phone, email, and chat - Respond to inquiries, resolve issues, and provide product information - Maintain accurate and detailed records of customer interactions - Collaborate with team members to ensure customer satisfaction - Meet and exceed performance metrics and goals Qualifications: - High school diploma or equivalent - Previous customer service experience preferred - Excellent communication skills, both written and verbal - Proficient in Microsoft Office and ability to learn new software quickly - Ability to work independently and in a team environment - Strong problem-solving and decision-making skills - Must have a quiet and dedicated workspace at home We offer competitive compensation, training, and opportunities for growth within the company. If you are a self-starter with a passion for providing top-notch customer service, we want to hear from you To apply, please submit your resume and a cover letter outlining your relevant experience and why you are the perfect fit for this role. We look forward to hearing from you

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