Balkan - Speaking Client Relations Manager

6 days ago

Athens, Attica, Greece XM Careers Full time €25,000 - €40,000 per year

Balkan - Speaking Client Relations Manager 

The Role:

We are looking for a passionate and self-motivated professional to join our Client Relations team in Athens. 

The main responsibilities of the position include:
  • Develop and maintain excellent relationships with prospective and existing clients.
  • Responsible for activating new client leads and following up with potential clients.
  • Handle client inquiries and ensure that high level of service is provided.
  • Perform personal clientele analysis and take actions as required.
  • Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients.
  • Ensure compliance with the company's legal guidelines and compliance procedures. 
  • Provide suggestions on system enhancements.
  • Act in the best interest of the company at all times and cooperate with the rest of the Client Relations team in order to perform business development.
  • Contribute to the team effort by achieving targeted results.
  • Cooperate effectively with other departments as necessary.
Main requirements:
  • Degree in a business-related field.
  • Client handling experience in the financial services sector will be considered an advantage.
  • Fluent Bulgarian or Serbian speaker with excellent oral and written skills in English.
  • Reliable, with integrity of character.
  • Outstanding communication and interpersonal skills.
  • Dynamic, innovative and target oriented.
  • Strong computer literacy.
  • Valid work permit required.
Benefit from:
  • Attractive remuneration package
  • Private health insurance
  • Corporate pension fund
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
  • Let's Connect – Initial Interview with Talent Acquisition & Your Future Team
  • Speak Your Strength – Language Proficiency Check
  • Final Connection – Final Interview

All applications will be treated with strict confidentiality

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