Group IT Senior Systems Engineer

We are Printec

Printec is a leader in business-to-customer transaction technologies in Central and Eastern Europe, offering a wide range of technological solutions that reimagine transactions and create easy and secure interactions for 35 years.

From click & collect parcel delivery and vending unattended machines to digital on-boarding and electronic signature solution, we aspire to make digital transactions safer, faster and easier. 

Through our solutions and services, we enable businesses to leverage innovative technology in order to provide superior customer experience and at the same time achieve operational efficiencies and regulatory compliance.

Did you know that Printec is behind your daily transactions?

Watch the video to discover some of our business solutions.

Responsibilities

Service Design & Transition

• Translate business / service requirements into resilient architectures (on‑prem, Azure, hybrid, M365).
• Produce and maintain HLD/LLD, CMDB records, capacity & availability plans.

Platform Engineering & Automation

• Deploy and operate virtualisation (VMware, Hyper‑V)
• Automate patching, configuration, and compliance baselines

Service Operations & Continual Improvement

• Own Tier‑2 and 3 support for incidents, problems, and changes in accordance with ITIL SLAs & OLAs.
• Analyse monitoring/telemetry to drive proactive improvements and RCA.
• Contribute to service reviews, CSI register, and KPI reporting.

Security, Resilience & Compliance

• Enforce zero‑trust & least‑privilege principles
• Design backup, disaster‑recovery and BCP solutions achieving RPO/RTO targets.
• Ensure infrastructure controls meet ISO 20000, ISO 27001, ISO 22301, PCI DSS, and local regulations.

Stakeholder & Vendor Management

• Act as SME for projects, advising cross‑functional teams and third‑party partners.
• Evaluate new technologies, TCO/ROI, and license models; provide technical input to sourcing & budgeting.

Documentation & Knowledge Sharing

• Maintain accurate knowledge articles, runbooks, and diagrams in IT Service Management tools.

Requirements

• Bachelor's in Computer Science, Information Technology, or equivalent practical experience
• 5+ years engineering mission‑critical infrastructure at enterprise scale
• Good knowledge of Microsoft Azure (IaaS, PaaS)
• Proven expertise with VMware vSphere and/or Microsoft Hyper‑V plus Windows & Linux server administration
• Strong scripting/automation and infrastructure‑as‑code
• Solid grasp of networking (TCP/IP, routing, firewalls, load‑balancers) and storage technologies
• Demonstrated application of ITIL processes (Incident, Problem, Change, Release, Config, Capacity, Continuity)
• Experience implementing security controls (CIS Benchmarks)
• Participation in 24×7 on‑call rotations (for critical incidents)
• Certifications such as Azure Solutions Architect (AZ‑305), ITIL v4, ISO/IEC 20000 Foundation/Practitioner would be a plus
• Experience with database platforms (MS SQL, PostgreSQL) would be advantageous
• Background in payment or financial‑services regulated environments is preferred

Benefits

•  Competitive remuneration, including ticket restaurant card and annual bonus
•  Group private health & life insurance programme
•  Mental health support, including one-on-one sessions
•  Flexible place or time working arrangements
• Early Summer Fridays
•  A buddy to support you during your onboarding
•  Personalised development plan and opportunities to participate in internal or external trainings; unlimited access to LinkedIn Learning platform
•  Employee referral bonus so you can bring your friends to work
•  Office perks like coffee and fruits corner
•  Marriage and childbirth gifts
• Summer internships for employees' kids aged 18-25 years old
•  ESG and volunteering group activities
•  Certified work environment by SHARE Equality Label

As part of our dedication to diversity, Printec is committed to Equal Employment Opportunity without regard for race, nationality gender, disability, sexual orientation, gender identity, or region.

Printec regrets that due to the large number of applications received, we will only contact those who solely correspond to the job requirements as listed above. All applications will be treated with strict confidentiality.