Swedish Speaking

2 days ago

Athens, Attica, Greece Patrique Mercier Recruitment Full time


Support customers of a big 4 technology company

One of the Big Four tech companies collaborates with us We are hiring Swedish-speaking candidates to assist customers for account & billing issues of the companys services. Successful applicants will be working at a perfect work environment of latest technology in Athens (Piraeus region), located only 5 minutes from the sea

As a member of this team, you will communicating with customers from Sweden to provide support for account & billing issues of a well-known service, after following a complete training by certified instructors.

Job description:
  • Communicate with customers from Sweden
  • Handle billing-related issues
  • Manage & secure customers accounts
  • Escalate unresolved cases by contacting 2nd level support advisors
  • Maintain high customer satisfaction

Advisors have many opportunities to advance their career & level up within the department. Resolution of issues that customers face, customer satisfaction & having a good team spirit are all taken into account. Roundtables, meetings & self-guided training help advisors be up-to-date with products & new services. Last but not least, supervisors are always next to advisors for help

Skills & Experience required:
  • Excellent verbal & written skills in Swedish
  • Advanced English knowledge
  • Prior customer support experience
  • Familiarity with the world of technology
What we offer:
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
  • Competitive monthly salary + 2 extra salaries per year
  • Private Health Insurance
  • Numerous benefits and discounts
  • Fully paid training by certified instructors

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