Romanian Customer Support

3 days ago

Athens, Attica, Greece speakit Full time €40,000 - €100,000 per year

On behalf of our client, a large multinational track manufacturing company, we are looking for a Customer Support Specialist to serve the Romanian market.

The successful candidate will ensure that the organization is meeting the customer's requirements on a day-to-day basis, by providing roadside assistance focusing on minimizing Truck or Bus downtimes by solution-oriented active case management.

On a typical day in this customer support specialist role you will:

  • Be the first point of contact for the incoming calls concerning breakdowns and create appropriate cases in the CRM system after identifying the customer, vehicle, location, and verification of GOP coverage.
  • Select the appropriate solution and call a dealer, technician, or third party to perform the assistance.
  • Provide accurate, valid, and complete information by using the right tools, methods, and processes. 
  • Ensure a high level of partner service and a positive partner experience 
  • Contact can be established across all provided channels like phone, e-mail, webmail, fax, letter and in the future potentially also chat.

Requirements

Language Skills:

  • Fluent in Romanian and English

Work experience:

  • 6 months of customer service experience
  • High school diploma or equivalent is the minimum requirement

Soft Skills:

  • Ability to adapt and excel in a fast-paced work environment
  • Handy with MS Windows and other computer applications
  • The passion and drive to make a difference

Benefits

  • Competitive remuneration salary and performance-based incentives (up to 100e)
  • 21 days annual leave per year 
  • Work from home polis
  • Potential to build your skills and knowledge as a brand ambassador for our client's iconic brand doesn't come along every day
  • Fun, talented and witty teammates
  • Knowledgeable, encouraging, and present leadership
  • Family-friendly environment
  • Free-spirited, theme-based employee events
  • Career-growth and lots of learning opportunities for aspiring minds
  • And yes…all the competitive pay and benefits you'd expect

Only CVS in English will be reviewed.

  • Romanian Customer Support

    3 days ago

    Athens, Attica, Greece speakit Full time €1,100 per year

    As a Customer Support – Travel Consultant, based in Athens, you'll ensure that the organization is meeting the customer's requirements on a day to day basis. You are the Customer support who will take the lead in providing the best possible customer service experience while keeping the company's business needs in perspective. Turn your passion for travel...

  • Romanian Customer Technical Advisor

    3 days ago

    Athens, Attica, Greece Cross Border Talents Full time €20,000 - €30,000 per year

    At the moment Cross Border Talents is looking for Romanian speakers to work in Athens, Greece. Are you interested in moving abroad?Your Role as a Customer Technical Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer...

  • Romanian Customer Advisor

    3 days ago

    Athens, Attica, Greece Cross Border Talents Full time €2,500 - €4,000 per year

    Cross Border Talents is recruiting a Romanian Customer Advisor to work in Athens,Greece. Since 2014 we have been Outsmarting the Digital Skills' Shortage with Global Recruiters and Algorithms. Our mission is to connect Talent with Top Employers based in beautiful cities, where the quality of life is a big plus for our candidates' journey. Our 3 Seals of...

  • Customer Support Expert

    4 days ago

    Athens, Attica, Greece beBeeCareer Full time €40,000 - €60,000

    Job Overview">">">We are seeking a highly skilled and fluent Romanian speaker to join our team as a customer support expert. This role will involve working with customers from Romania, providing them with excellent support and resolving their technical issues.">">">">Key responsibilities include identifying customer needs, delivering solutions, guiding...

  • Romanian/English Travel Advisor

    3 days ago

    Athens, Attica, Greece Cross Border Talents Full time €20,000 - €30,000 per year

    At the moment Cross Border Talents is looking for Romanian speakers to work in tourism sector for a top hospitality brand in Greece. Are you interested in moving abroad?Your Role as a Customer Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions,...

  • Romanian Speaking Customer Service Representative

    6 days ago

    Athens, Attica, Greece beBeeTransportation Full time €104,000 - €130,878

    Job Opportunity:">We are seeking a highly skilled and motivated individual to join our team as a Transportation Customer Expert. This role involves handling customer inquiries, resolving issues, and providing exceptional service to our clients.">Key Responsibilities:">">Handle customer inquiries and complaints via phone, email, or chat">Support customers...

  • Financial Customer Support Specialist

    4 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time €4,000 - €6,000

    Job OverviewWe are seeking a customer support specialist with excellent communication skills to join our team. The ideal candidate will have experience in handling customer inquiries and resolving issues efficiently.Responsibilities:Provide exceptional customer service through phone, email, and chatRespond to customer inquiries about services and...

  • Canon Imaging Product Support Specialist

    4 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time €4,000 - €6,000

    Customer Support Specialist for CanonWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Specialist. In this role, you will be responsible for providing top-notch support to customers via phone, email, and chat.The ideal candidate will have strong written and verbal skills in Romanian, excellent...

  • Portuguese Customer service agents

    3 days ago

    Athens, Attica, Greece Velenosi&Meredith Full time €104,000 - €130,878 per year

    Job Opportunities: Content Moderators or Customer Support Roles or Social Media Manager We are recruiting for permanent positions with various companies in Europe. Opportunities Available Portugal (Porto or Lisbon): Work as a Content Moderator or Customer Support Agent or Social Media Manager with accommodation and meals provided. Greece, Bulgaria, and...

  • Romanian-Speaking B2B Sales Expert – IT Solutions

    7 hours ago

    Athens, Attica, Greece TP Full time €45,000 - €55,000 per year

    Join our B2B Sales Experts team to manage and grow relationships with IT resellersAre you passionate about technology and sales? Join TP in Greece and become part of a dynamic team representing one of the world's leading technology companies. We are looking for experienced Sales Experts to manage and grow relationships with IT resellers across Europe.Your...