Junior Service Engineer

5 days ago

Athens, Attica, Greece Sungrow Europe Full time €40,000 - €60,000 per year

Your mission
Hey there and welcome to your new Opportunity with us.

Being a Service Engineer Intern Is An Exciting Task, Since You Are The Superhero Our Clients Need. You Know What Setup Of Our Solutions Will Satisfy Their Needs, Therefore, These Here Are Your Most Important Tasks

Backoffice Support

  • Work with senior technical experts to create and improve documentation, gaining insights into technical standards and practices.
  • Conduct hands-on tests in a workshop setting to ensure documentation aligns with practical application.
  • Track and manage open support tickets, reviewing each case to check if solutions are available in existing documents, and drafting initial responses when appropriate.
  • Review and improve training materials, correcting minor errors and suggesting updates to ensure the content is complete and accurate.
  • Update technical documents as needed to keep information current and reliable.
  • Examine rework documentation, summarizing and clarifying details to improve usability.
  • Maintain the knowledge base so that team members have easy access to up-to-date resources.

Technical & On-site Support

  • Support remotely to onsite engineers guiding them to find the proper documentation.
  • Support remotely to onsite and remote engineers through the messaging platform to retrieve the required information and guide them through the debugging instructions of known issues.
  • Travel to the sites for participating in the Commissioning Works procedures for the PV & BESS
  • Participate in training sessions and hands-on commissioning activities to build foundational knowledge of ESS product setup and initial operation, improving the ability to support technical documentation and assist engineers with commissioning-related inquiries.

Your profile

  • English (B2 or higher)
  • Engineer or technical studies, industrial, electrical, electronic or communications.
  • Tidy, organized, willing to learn and able to adapt to the needs of the department.
  • Based in Athens.

About Us
We are a green tech company with young creative minds.

We are fighting every day to make our mission happen –
Clean Power for All

With 650+GW of clean power presently installed worldwide, we are on the road to success

Welcome at Sungrow

Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.

Want to know more? Check out what working with us is like

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