Italian-Speaking Customer Advisor Athens, Greece

6 days ago

Athens, Attica, Greece BrightPathcompany Full time €24,000 - €48,000 per year

Join a leading multinational customer experience company and elevate your career in sunny Greece.
If youre fluent in Italian and looking for a stable, international role with strong career growth, this is a great opportunity to work abroad, develop new skills, and join a diverse team committed to exceptional customer service.

Job Title
Italian-Speaking Customer Advisor

Location
Athens, Greece

(On-site OR Remote from anywhere in Greece depending on project and start date)

Contract Type
Full-time, 40h/week

Permanent contract

Responsibilities

  • Handle inbound customer inquiries via phone, email, or chat.
  • Assist customers with product questions, orders, troubleshooting, and account issues.
  • Record interactions accurately in the CRM system.
  • Escalate complex issues following internal procedures.
  • Ensure high customer satisfaction and meet quality and performance KPIs.
  • Work collaboratively with team leaders and trainers to improve processes.

Requirements

  • Native or C2 level Italian.
  • B1/B2 English for internal communication.
  • Customer-service mindset and strong communication skills.
  • Ability to multitask and work in a fast-paced environment.
  • EU citizenship or valid Greek work permit.
  • Remote option: a stable internet connection and a quiet workspace (if applicable).

Salary

  • Base salary and bonus.
  • 14 monthly salaries per year (standard in Greece).

Benefits

  • Private Health & Life Insurance.
  • 25 days annual leave.
  • Performance bonus (depending on project).
  • Work equipment provided for remote roles.
  • Career growth opportunities internal promotions are frequent.
  • Multilingual, multicultural work environment.

Relocation Package
(for on-site positions)

  • Flight ticket to Athens.
  • Airport pickup.
  • 2 weeks of paid hotel stay.
  • Assistance from a real estate agency to find accommodation.
  • Administrative support (AFM, AMKA, bank account, etc.).

How To Apply
If you want to work abroad, develop your career, and join a fast-growing customer service team, send your application now.

Include your
CV in English
, your
availability
, and whether you prefer
on-site
or
remote from Greece
.

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