Italian Speaking Customer Advisor
7 hours ago
Are you fluent in Italian and ready to embark on a customer-focused journey in the historic city of Athens? Join us as an Italian-Speaking Customer Advisor, where your language proficiency will be the cornerstone of delivering outstanding service. This hybrid role, offering the perfect blend of 2 days on-site and 3 days remote work, brings an exciting balance to your work life. With a comprehensive relocation package covering flight tickets to Athens and accommodation, along with a competitive salary and extensive health and life insurance benefits, this is your chance to contribute to our global mission from the cradle of civilization.
About Us: We are dedicated to providing unparalleled customer experiences, and we believe that linguistic diversity is key to unlocking satisfaction. Join our dynamic and diverse team in Athens, where your role as a Customer Advisor will be instrumental in creating lasting connections with our Italian-speaking clientele.
Position Overview: As an Italian-Speaking Customer Advisor, you'll play a vital role in ensuring customer satisfaction, addressing inquiries, and providing support to our Italian-speaking customers. This hybrid role in Athens offers you the opportunity to immerse yourself in the city's rich history and culture, providing a perfect backdrop to your professional growth.
Key Responsibilities:
- Customer Engagement: Interact with Italian-speaking customers through various channels, including phone, email, and chat, addressing inquiries, providing information, and ensuring a seamless experience.
- Issue Resolution: Handle customer concerns and inquiries promptly, collaborating with internal teams to find effective solutions and enhance overall customer satisfaction.
- Product Knowledge: Develop a comprehensive understanding of our offerings, enabling you to assist customers effectively and provide valuable insights.
- Remote Collaboration: Work closely with a diverse remote team, contributing to a positive and collaborative work environment while supporting each other in delivering excellent customer service.
- Continuous Learning: Stay updated on industry trends, company policies, and customer service best practices to continually improve your skills and enhance the customer experience.
Qualifications:
- Fluent in Italian (both written and spoken).
- Excellent communication and interpersonal skills.
- Enthusiastic about delivering exceptional customer service.
- Ability to work independently and collaboratively in a hybrid work environment.
- No prior experience necessary - your dedication to customer satisfaction is key
Perks:
- Relocation Package: Experience a seamless transition to your new work home in Athens with our comprehensive relocation package, covering flight tickets and accommodation.
- Competitive Salary: Recognizing your pivotal role in delivering exceptional customer experiences to our Italian-speaking clientele.
- Health and Life Insurance: Comprehensive coverage to ensure your well-being, reflecting our commitment to your health.
Why Join Us:
- Global Impact: Be part of a team that spans the globe, delivering outstanding customer experiences across languages and cultures.
- Hybrid Flexibility: Enjoy the flexibility of working both on-site in Athens and remotely, providing the best work-life balance for your professional journey.
- Career Growth: Opportunities for professional development within the customer service sector, with ongoing training and support.
Ready to contribute to exceptional customer experiences from Athens? We're thrilled to have you on board Submit your application, including your resume
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