Senior UC Voice Engineer

We are continuously growing and we are looking for a Senior UC Voice Engineer to join our Unified Communications team.

Our UniQue people come from a variety of different backgrounds and industries, with different skillsets and approaches, but they have one thing in common: passion for technology and innovation

For the Senior UC Voice Engineer position we expect you to:

• Be involved with UC-Telephony Networks' investigation of topologies, PBX functions, PBX services, needs and their adaptation to the offered project's data, with a standard or dynamic approach.
• Conduct professionally client meetings in order to advise them on new UC-Telephony Network services/solutions.
• Participate in the presales process in collaboration with other departments/ team members.
• Create documentation and revise the deliverables for complex & important projects.
• Ensure the resolution of any issues in projects that have already been delivered and that time frames are met.
• Conduct fault investigation in lab environment.
• Coach and guide colleagues in technical related issues.
• Gain technical specialization on specific products/technologies/solutions.

Requirements

Your experience, skillset and qualifications are going to help you succeed in this position, moving forward.

We would like you to have:

• University/College degree in Computer Science, Information Technology or other relative discipline
• At least 5 years of proven experience in similar role and expertise in a set of the following areas will be required:

-Principles of urban telephone network operations. Especially the wired ones.

-Features, functions and services of enterprise telephone networks.

-PBX features and services (DC Based and/or Web Based, Stand Alone or Multi-Site).

-PBX functionalities about analogue, digital, IP and SIP/VoIP, protocols and circuits.

• Familiarity with IP networking, major internet routing protocols and technologies.
• Proven experience in commercial buildings' structured cabling, backbone or edge network. Especially regarding Copper and F.O. systems.
• Efficient qualification in Telephony's Networks solutions architecture in relation with the optimal utilization of commercial agreements, IT & inside Network resources, in order to support, Sales, Pre/After-Sales, PM, B2B and/or Strategic Business efforts.
• Excellent knowledge of English language (written and verbal).
• Keep up to date by exploring and working with new technologies.
• Ability to communicate effectively with various business stakeholders.
• Flexibility to work on site at a client's premises (on the average 5% of the working time).

Ideally, it will be highly appreciated if you are aware of:

• Media Distributed Data Networks, Data Center & Structured Cabling regarding Concept design & Preliminary studies, Project appraisals & Cost estimates, Full system design & Product Management Development.
• PBX systems' installation and maintenance. Indicatively, the following brands are mentioned (Avaya, Alcatel, Siemens, NEC, Panasonic, Nortel, Huawei, Yeastar-UC, Grandstream, Asterisk based systems & sub-systems etc).
• Cisco Voice infrastructures (Collaboration, Unified Communication & Video Conferencing Solutions). The related scaled level of knowledge has to be presented and it will be evaluated – CCNP Collaboration (CLCOR, CLACCM, CLCEI, CLAUI) – Collaboration Conferencing (CLCNF) – CCNP Enterprise.
• Webex Calling
• Teams Calling

Benefits

What are we offering to our UniQue IT People?

• People-first approach and open environment to express your ideas
• Work-life balance and a hybrid work model
• Continuous training and development
• Opportunities to join innovation initiatives
• Ticket restaurant – meal vouchers
• Corporate laptop and equipment
• Corporate mobile phone subscription
• Health and insurance plan for you and your family members
• Employee consulting and guidance support by Ergonomia
• Discounts on the services and products of our Group's companies
• Gift vouchers for major life milestones
• Special work schedule on summer Fridays and birthdays

Our UniQue IT people are the most valuable part of Uni Systems; their knowledge and experience have made us the leading and reliable systems integrator of today and have contributed to our steady financial growth. We have created and are maintaining a stable working environment for our employees, with countless opportunities to innovate and thrive. Our work culture recognizes our UniQue IT people and supports the free sharing of ideas and the flow of information via open communication while appreciating and effectively utilizing the talents, skills, and perspectives of each employee.

At Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at our Diversity, Equality & Inclusion Policy for more information.