Polish Speaking CS for Virtual Reality

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Join Our Team as a Polish Speaking Customer Support Specialist for Virtual Reality & Augmented Reality

Patrique Mercier Recruitment ES is thrilled to announce an exciting opportunity for a Polish Speaking Customer Support Specialist within our cutting-edge Virtual Reality & Augmented Reality Department If you have a passion for technology and a knack for customer service, this is the perfect role for you.

As a Customer Support Specialist, you will be instrumental in providing top-tier support to Polish-speaking clients. Your role will involve addressing inquiries related to our innovative VR & AR products, assisting users in enhancing their experience, and ensuring their feedback is integrated into our services.

Your Responsibilities
  • Deliver outstanding customer support to Polish-speaking clients through various communication channels (phone, email, chat).
  • Address customer inquiries related to Virtual Reality & Augmented Reality products, features, and technical troubleshooting.
  • Assist users with setup processes and provide clear instructions to ensure customer satisfaction.
  • Maintain records of customer interactions and provide insights for service improvement.
  • Work closely with VR & AR development teams to communicate customer needs and concerns effectively.
  • Keep up to date with industry advancements to provide knowledgeable support.

Requirements

  • Your nationality and native language should be clearly stated in your Cover Letter and/or C.V.
  • Fluency in Polish and English is required; additional language skills are a plus.
  • Strong customer service skills with a genuine interest in technology.
  • Excellent communication abilities and a positive attitude.
  • Previous experience in customer support or a similar role is preferred.
  • Able to troubleshoot technical issues and guide customers through solutions.
  • Willingness to learn about new technologies in the VR & AR sector.
  • A collaborative mindset and readiness to thrive in a dynamic environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus

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