IT Team Leader

At KSM, our mission is to be the strategic HRBP for the companies we collaborate with, while contributing to the professional development and satisfaction of candidates' goals. Guided by our core values and through our personalized practices, we strive to bring employees and companies together, offering services aligned with their goals and aspirations, fostering a high-quality and innovative future.

Therefore, on behalf of our client, we are seeking to recruit an IT Team Leader.

The client: A Greek Data Recovery Company established in Dafni (Attica)

The role: The Team Leader of the IT & Cyber Security Department is the person who performs the overall supervision of all company projects and guides his colleagues to achieve company goals.

Daily Operations:

• Manage IT and Cyber Security Projects for clients and report to the management
• Reporting for all IT operations to the management and creating KPIs for IT Engineer and the Overall Department
• Plan, organize, control and evaluate IT and electronic data operations
• Manage and coordinate Customer Support Tickets to be resolved timely
• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Identify problematic areas directly to the Management
• Audit systems and assess their outcomes
• Preserve assets, information security and control structures
• Handle annual budget and ensure cost effectiveness of the IT and Cyber Security Team

Requirements

• Proven working experience as an IT Manager or relevant Project Management experience for at least 3 years
• Greek and English Professional Verbal and Written communication skills is a must
• Excellent knowledge of technical management and computer hardware/software systems
• Hands-on experience with computer networks, network administration and network installation
• Previous Experience in managing IT personnel
• Familiarity with Microsoft 365
• Driver's License

Value Added skills:

• Ability & Experience in Performing Proof of Concept and Demos for IT & Cyber Security Products
• Experience in configuring Firewalls & Routers
• Active experience in Networking (VLAN, Routing, STP, etc)
• Design and implement Networking solutions such as VPN, DNS, DHCP, etc
• Designing and implementing Active Directory, Group policy etc
• Experience in Virtualization Technology (Vmware, HyperV, KVM, etc)
• Experience in Microsoft 365 platform
• Experience in Google Workspaces
• Ability to project manage
• Cyber Security Policies and Applications
• Experience with Linux and Mac OS

Benefits

• Competitive salary depending on skills
• Re-evaluation of salary in 6 months
• Corporate Mobile Phone
• Corporate Laptop
• 40hours per week schedule
• Bonus for the achievement of goals and KPIs in the IT Department
• Bonus for the IT Staff under management based on predefined KPIs
• Certifications for new products and services
• Constantly evolving environment
• Private Medical Insurance after 3 months
• An environment that listens to your proposals for new products and services if they are aligned with company goals