Key Account Manager IMPACT

The merger of SOFTONE and Entersoft has formed the largest provider of business software products and services in Greece. This newly unified organization now boasts over 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).

With strong expertise, high specialization, and continuous investment in innovation, the new organization offers a comprehensive portfolio of digital solutions—ranging from ERP, CRM, HCM, and Accounting to Digital Commerce platforms, E-Invoicing services, solutions for freelancers and small businesses, ESG Reporting, E-Procurement, and industry-specific applications for retail, hospitality, and other sectors. These solutions provide high added value to businesses, actively supporting their digital transformation across all processes.

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We are looking for a Key Account Manager to join our high caliber team.

Your contribution to the success of the team:

• Develop new clientele and manage Key Accounts by developing repetitive relationships and maintain top level contacts
• Identify new business and sales opportunities by recognizing prospects and evaluating their position in the industry
• Accurately and timely forecast on sales revenues on a monthly and quarterly basis
• Achieve quarterly sales metrics including revenue targets and activity goals (calls, meetings)
• Participate in contract negotiations with customers to ensure favorable terms
• Identify product improvements or new products from customer feedback or competitors offerings
• Maintain professional and technical knowledge by reviewing professional publications, and establishing personal networks
• Maintain the high quality and professional image of Impact in all communications and dealings with clients and prospects
• Ensure that our clients receive the highest level of sales and operational customer service
• Maintain an in-depth knowledge of the market and the competition
• Support the Commercial proposition during an RFI/RFP process
• Work closely with the Professionals Services Team (presales, solution design) to ensure high-quality proposal and project implementation

Your Qualifications & Competencies

• Minimum 3-years' sales experience and desirable proven track record of success driving revenue in relevant industry
• Bachelor's degree preferably in Business studies
• Fluency in Greek and English
• Excellent verbal and written communication skills as well as first class presentation skills
• Customer facing negotiation skills
• Expert on managing and building strong relationships with new clients, as well as client retention
• Analytical decision making skills & ability to make sales judgement with incomplete information
• Willingness to travel and ability to organize trips effectively
• Goal-driven, self-motivated worker with an energetic and enthusiastic attitude as well as cooperation skills within sales teams

Your Benefits:

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

Competitive remuneration package

  Private health insurance plan

  Hybrid working model

Opportunity to work alongside people who are always eager to mentor

  Transportation with company's bus from central stations

  Funded training & development opportunities

  Catering food services