Latvian Customer Service in Greece

5 days ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Step into a rewarding career with Patrique Mercier Recruitment JP and discover the beauty of Greece We are actively seeking enthusiastic Latvian-speaking customer service representatives to join our dedicated team. This exciting opportunity includes a fully paid relocation package, allowing you to enjoy the rich culture and breathtaking landscapes of Greece while providing outstanding support to our clients. As a customer service representative, you will engage with customers, resolve inquiries, and ensure a delightful experience with our services. If you're eager for a new adventure and passionate about helping others, we invite you to apply

Responsibilities
  • Provide excellent customer support to Latvian-speaking clients through various channels, including telephone, email, and live chat.
  • Efficiently address customer inquiries and concerns, ensuring a high level of satisfaction.
  • Maintain comprehensive knowledge of our products and services to assist customers effectively.
  • Document all interactions and feedback in the company's CRM system for accurate records.
  • Collaborate with team members to continuously improve service quality and processes.
  • Participate in training and development programs to enhance your skills and performance.
  • Contribute ideas for enhancing customer experience and operational effectiveness.

Requirements

  • Fluent in Latvian, both written and spoken; proficiency in English is required.
  • Strong communication skills with a customer-centric approach.
  • Ability to thrive in a fast-paced environment and manage multiple tasks.
  • Solid problem-solving skills and attention to detail.
  • Prior experience in customer service is advantageous.
  • Familiarity with CRM systems and customer support tools is a plus.
  • A positive attitude and willingness to adapt to a new cultural environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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