German Client Consultant

5 days ago

Athens, Attica, Greece speakit Full time

At Speakit we are searching for German speakers to work as German Client Consultants for one of the leading tourism industries worldwide

Imagine a work day, during which you will deal with one of the biggest pleasures in life; traveling.

On top of this, you will do it in Athens, Greece, the city where sunny and summer days are not the exception but the rule

What about working in a modern and stimulating office environment in the heart of Athens?

We think it would be amazing

Do you agree?

If yes, kick-start your career in the tourism industry today

Responsibilities

In this German Client Consultant role, you will have to:

  • Receive and process incoming calls, emails and social media requests
  • Ensure and provide quality of service to customers, handle inquiries and complaints from customers in a professional manner
  • Develop and recommend changes to existing procedures to increase accuracy and efficiency of the Customer Service department as a whole
  • Be the first point of contact for one of the leading tourism industries by resolving basic questions and queries of it'd clients
  • Report technical issues, customers' complaints and other problems

Requirements

In order to become the German Client Consultant we are looking for, you should have:

  • Native or near-native level of German (oral and written)
  • Very good command of English
  • Experience in the customer service sector will be consider as a plus
  • Computer literacy
  • Excellent communication skills and a can-do attitude
  • Quality focus and multitasking in a fast-paced environment
  • Ability to manage change and work under pressure
  • EU Passport
  • Availability to start working as soon as possible and from our client's premises in Athens

Benefits

If you succeed in this German Client Consultant role, then you will have:

  • Competitive monthly salary
  • Monthly performance bonus
  • Meal vouchers
  • Full time position
  • 2 extra salaries per year
  • Health package
  • Equipment provided to work from home
  • The chance to work in a highly paced environment and grow professionally
  • Opportunities for internal promotion

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