Polish Customer Support in Greece

2 weeks ago

Athens, Greece Cross Border Talents Full time

Ready for a New Adventure? Relocate to Beautiful Greece and Experience Its Culture, Lifestyle, and Career Growth

We’re looking for a motivated and customer-focused Customer Support to join our vibrant and expanding team. If you enjoy fast-paced settings, take pride in assisting others, and excel at problem-solving, this role could be a perfect match for you.

Role Overview:

As a Customer Support Representative, you will serve as the primary contact for customers, delivering efficient and friendly assistance through various channels such as phone, email, chat, and social media. You'll help users with their accounts, resolve payment issues, and provide basic technical support—ensuring every interaction is handled with care and efficiency.

Key Responsibilities:

  • Provide exceptional support across multiple communication channels

  • Assist with account creation, login difficulties, payment questions, and troubleshooting

  • Serve as a reliable and empathetic contact point, especially for customers in the sports segment

  • Respond to inquiries and feedback with professionalism and a solution-oriented approach

  • Build strong customer relationships through clear and compassionate communication

  • Comply with internal processes to deliver consistent and high-quality service

  • Share valuable insights to help improve support procedures and enhance the overall customer experience

Requirements:

  • Fluent in Polish (C2 level)
  • Fluent in English (B2 level)
  • EU Citizenship or Greek Residency Card
  • 0-1 year of experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow

Why Join Us:

  • Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
  • Performance Bonus: Be rewarded for your hard work with a performance bonus based on your achievements and results
  • Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.

  • Remote Work: Enjoy the flexibility of working from home

  • Relocation Package: Receive support if relocating to ensure a smooth transition

Ready to take on this exciting opportunity? Apply today, and let’s connect

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