Portuguese speaking Customer Support Agent in Athens + relocation package

7 days ago

Athens, Greece Workster Full time

Do you like to help clients?

Would you like to work internationally in a sunny European capital?

We have an international opportunity for you: read this ad to find out more

We're recruiting a Portuguese speaking Customer Support Representative in Athens with a relocation package,

to advise clients in one of these fields : Social Media , Telecommunication , Streaming platform , Automotive , Online Bank , Financial Services , Electrical Goods , New Technology , Fashion etc depending on the projects available.

Workster: Your Partner for an International Career

  • We connect talented individuals with renowned international companies.
  • You will be hired directly by one of our clients.
  • We support you throughout the recruitment process to maximise your chances of success.

At Workster, we value Quality, Professional Ethics, Adaptability, Reliability and Continuous Innovation.

Your Role

  • Provide customer service in Portuguese via telephone (incoming/outgoing calls), email or chat.
  • Use English when necessary.
  • Ensure customer satisfaction and provide professional support.
  • Handle customer complaints by proposing appropriate solutions within the given deadlines.
  • Work with other experts to resolve open cases.
  • Maintain and update internal systems.
  • Specific tasks will be discussed depending on the position selected.

Your qualifications

  • Level C1 minimum in Portuguse and intermediate in English (B2) - Mandatory.
  • High school diploma - Mandatory.
  • Excellent written and oral communication skills.
  • Experience in customer support, online or in person, is desirable.
  • Resourceful and stress-resistant personality, able to adapt and remain calm in all situations.
  • Passport/Identity card from a European country or resident card in Greece.

Benefits

  • Gross salary between 1,000 and 1,200 per month (2 additional salaries per year).
  • Relocation package if you come from abroad (travel assistance and accommodation).
  • Join a multicultural team working with well-known international companies.
  • Joining a company that invests in the career development of its employees.
  • Health benefits and access to a variety of discounts.
  • Comprehensive training provided by certified trainers.
  • Participation in special events, community initiatives and social responsibility activities.
  • Free Greek courses available online.
  • Modern workspaces with relaxation areas.
  • Work for a Great Place to Work certified company, promoting diversity and equal opportunities for all, regardless of gender, ethnic origin, religion, culture or age.

Recruitment process

  1. Pre-selection interview
  2. Online tests
  3. Interview with the client

Ready to give your career a boost?

Apply now Our international recruitment team will be with you every step of the way.

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