
Innovative Customer Support Role
1 week ago
Customer Service Representative
This role requires you to handle incoming phone calls, messages and emails from customers with questions or issues about our products.
- Provide accurate information about our product range.
- Troubleshoot technical issues and offer solutions to customer inquiries.
- Process warranty claims and repairs efficiently.
- Offer personalized product recommendations based on customer needs.
- Maintain high customer satisfaction through effective communication.
- Strong written and verbal communication skills in both Portuguese and English.
- Attention to detail is essential for this role.
- Technical troubleshooting and problem-solving skills are a must.
- The ability to work under pressure and handle unexpected changes is crucial.
- Prior experience in customer support or technical roles is beneficial.
- A competitive monthly salary plus benefits package.
- Relocation assistance including flights and accommodation.
- Ongoing training and development opportunities.
- A dynamic working environment with a great team.
- The chance to work with innovative products and technologies.
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Senior Financial Customer Support Specialist
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Logistics Coordinator
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