Greek speaking VIP Account Manager Athens
1 day ago
Our client, an international player within the online entertainment sector is building a new VIP team and looking for experienced VIP Account Managers for the different markets they operate in. As the VIP Account Manager, you will play a pivotal role in nurturing and managing high-value players within your market. Your primary responsibility will be to deliver exceptional customer service, build last relationships, and provide tailored experiences to ensure the loyalty and satisfaction of the VIP players. Responsibilities Develop and maintain strong, personalized relationships with high-value players in your market.Serve as the main point of contact for VIP players, promptly addressing their inquiries, concerns, and requests.Provide customized support to VIP players, including managing deposit and withdrawal requests, resolving payment issues, and ensuring a seamless gaming experience.Gain an in-depth understanding of VIP player preferences and proactively deliver personalized promotions, bonuses, and incentives to maximize player value.Continuously monitor and analyze player activity, identifying trends and opportunities to enhance player engagement and retention.Collaborate with the marketing team to design targeted campaigns and promotions specifically tailored to VIP players in your region.Stay up-to-date with the latest product developments, game features, and promotions to effectively communicate this information to VIP players.Handle VIP player complaints and disputes with a focus on fair and efficient resolutionsProvide regular reporting on the performance of your VIP players, accompanied by recommendations for improvement to the management team. Requirements:Bachelor's degree in a related field or equivalent work experience.Demonstrated expertise in the iGaming industry, with a strong emphasis on VIP player management.Profound understanding of your country iGaming market, along with in-depth knowledge of player preferences.Outstanding communication and interpersonal skills.Bilingual or native level of Greek as well as good communication skills in English.A customer-centric mindset with a firm commitment to delivering top-tier customer service.Strong analytical capabilities, with a data-driven approach to decision-making.Proficiency in using customer relationship management (CRM) tools and other relevant software.Ability to work effectively both independently and as part of a team.Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month)Exceptional problem-solving skills and the capacity to remain composed under pressure.Availability to work on shifts Monday to Sunday until 2,00am (night shifts and weekends are worked from home)
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VIP Account Manager
1 day ago
Athens, Attica, Greece Campéon Gaming Full time €40,000 - €60,000 per yearVIP Account ManagerVIP - Athens, Attica (Hybrid)Campeόn Gaming is an innovative Greek iGaming Hub with offices in Athens, Thessaloniki, and Nicosia, boasting 7 years of expertise and a strong international presence. We stand at the forefront of the iGaming industry, delivering a world-class gaming experience through our immersive technology stack and...
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Turkish Speaking VIP Account Manager
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Athens, Attica, Greece Gamdom Full time €25,000 - €40,000 per yearAbout GamdomGamdom is a leading online platform in the iGaming and crypto space, offering innovative and engaging experiences to a global player base. As we continue to grow, we are committed to delivering exceptional service and unique rewards for our VIP players.We're now looking for a Turkish Speaking VIP Account Manager to join our team and play a key...
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Turkish Speaking VIP Account Manager
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Athens, Attica, Greece Gamdom Full time €45,000 - €55,000 per yearAbout GamdomGamdom is a leading online platform in the iGaming and crypto space, offering innovative and engaging experiences to a global player base. As we continue to grow, we are committed to delivering exceptional service and unique rewards for our VIP players.We're now looking for a Turkish Speaking VIP Account Manager to join our team and play a key...
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VIP Account Manager
1 day ago
Athens, Attica, Greece Campéon Gaming Full time €25,000 - €40,000 per yearVIP Account ManagerVIP - Athens, Attica (Hybrid)Campeόn Gaming is an innovative Greek iGaming Hub with offices in Athens, Thessaloniki, and Nicosia, boasting 7 years of expertise and a strong international presence. We stand at the forefront of the iGaming industry, delivering a world-class gaming experience through our immersive technology stack and...
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VIP Account Manager
1 day ago
Athens, Attica, Greece Campeon Gaming Full time €25,000 - €50,000 per yearCampeόn Gaming is an innovative Greek iGaming Hub with offices in Athens, Thessaloniki, and Nicosia, boasting 7 years of expertise and a strong international presence. We stand at the forefront of the iGaming industry, delivering a world-class gaming experience through our immersive technology stack and operational services. We are a diverse and dynamic...
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VIP Account Manager
1 day ago
Athens, Attica, Greece Campeón Gaming Full time €40,000 - €60,000 per yearCampeόn Gaming is an innovative Greek iGaming Hub with offices in Athens, Thessaloniki, and Nicosia, boasting 7 years of expertise and a strong international presence. We stand at the forefront of the iGaming industry, delivering a world-class gaming experience through our immersive technology stack and operational services.We are a diverse and dynamic team...
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VIP Account Manager
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VIP Account Manager
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German Speaking Account Manager
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