
German & English Customer Support Travel Project
4 days ago
Start Date: 16 May 2025
Location: Remote from Greece (Athens-based project)
Languages: German (C1) + English (B2+)
Work Schedule: Mon-Fri, 10:00-18:30 or 11:00-19:30; occasional weekends
Join our client's dynamic travel support team assisting customers with booking-related inquiries for a well-known global travel platform. This is a remote position, but you must already reside in Greece or relocate before starting.
What You'll Do:
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Handle inbound customer inquiries via phone, email, and chat
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Resolve booking issues, provide platform support, and offer general travel-related assistance
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Deliver top-quality service while adhering to KPIs
Requirements:
- C2 and higher level of proficiency in written and spoken German along with B2 in English
- EU citizenship or valid residence card with full market access
- Must already live in Greece or relocate at least 7 days before the start date
- Internet speed test must meet remote work requirements
- Ability to work rotating shifts, including weekends
Offer & Benefits:
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Salary: EUR 1,380 x 14 months
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14 salaries annually (12 monthly + 1 Easter + 1.5 for Christmas & Summer)
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Private health & life insurance
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25 days annual leave
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EUR 50 monthly meal voucher
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Full equipment provided for remote work
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