Customer Service withGerman

1 week ago

Athens, Greece CBT Full time

Location: Athens, Greece (Remote Work Available)
Languages: Native German + English (Intermediate, B2)

About the Opportunity:

Be part of the team driving Germanys premier free loyalty program and largest multichannel marketing platform As a German-speaking Customer Support Specialist, youll engage with customers collecting loyalty points for both online and in-store shopping. Customers can redeem these points in a reward store, convert them into vouchers, contribute to donations, or even transfer them into Lufthansa Miles&More. A mobile app further enhances ease of use, offering customers a seamless and rewarding experience.

Working Hours:

  • Days: Monday through Saturday

  • Shift Rotation: 9:00 am to 9:00 pm

Benefits and Compensation:

  • Monthly Salary: 1,150 EUR (paid over 14 months)

  • Performance Incentive: Monthly 10% bonus based on performance

  • Meal Benefit: 3 EUR /day for the first year, increasing to 6 EUR /day after 12 months

  • Healthcare: Comprehensive private insurance

  • Additional Perks: On-site gym, wellness activities, and a rooftop cinema with Acropolis views

Requirements:
  • Skills:

    • Strong verbal communication with active listening

    • Customer-oriented approach and flexibility to interact with diverse personalities

  • Attributes: Positive problem-solver with a passion for delivering superior customer experiences

Responsibilities:
  1. Customer Service:

    • Handle incoming calls and manage back-office support efficiently

    • Anticipate and address customer needs with accuracy and empathy

    • Build trusting relationships through engaging, effective communication

  2. Quality of Service:

    • Maintain accurate, complete service delivery in line with company standards

    • Meet both individual and team goals, striving for top-tier customer satisfaction

    • Keep organized, up-to-date customer records and process documents

  3. Communication Standards:

    • Offer professional customer service through phone and email channels, aiming to resolve issues on the first contact

    • Comply with established communication practices, protocols, and company guidelines

Contract:

Fixed-term with potential for extension based on performance

Apply now and be a part of Germanys most dynamic loyalty program in a vibrant Athens setting


  • Customer Service Representative

    2 weeks ago

    Athens, Attica, Greece beBeeCustomer Full time €2,500 - €4,500

    Job Overview:We are seeking an experienced customer service professional to join our team. As a Customer Advisor, you will be responsible for delivering exceptional customer service and support to clients via phone.Key Responsibilities:Provide timely, accurate and professional customer service of incoming callsIdentify and assess customers' needs to achieve...

  • Customer service representative

    1 week ago

    Athens, Greece Cbtalents Full time

     We are looking for enthusiastic and customer-focused individuals to join our international team in Greece. As a Customer Service Representative, you will provide support to our clients across Czech, Dutch, and French speaking markets. You will be the first point of contact for our customers, assisting with inquiries, resolving issues, and ensuring a high...

  • Financial Customer Service Representative

    1 week ago

    Athens, Attica, Greece beBeeCustomer Full time

    Job Title: Financial Customer Service Representative">Are you a customer-focused individual with excellent communication skills and a passion for finance? We are seeking a highly motivated and detail-oriented Financial Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing...

  • Italian Speaking Customer Service Representative

    3 days ago

    Athens, Attica, Greece beBeeCustomerService Full time €25,000 - €40,000

    Job Overview:We are looking for an Italian Speaking Customer Service Representative to join our team. As a key member of our customer care department, you will play a vital role in ensuring the delivery of exceptional customer service.Your primary responsibility will be to assist customers with their travel-related inquiries and issues over the phone, email,...

  • Cybersecurity Customer Service Expert

    7 days ago

    Athens, Attica, Greece beBeeCustomer Full time €4,000 - €6,000

    Key Role: French Speaking Customer Advocate About the Job: Are you an expert in customer service? Do you have a passion for helping people stay safe online? Join our cybersecurity team and utilize your skills to ensure top-notch support to our customers. Our ideal candidate will be fluent in French, possess excellent communication skills, and have experience...

  • German Customer Service Advisor

    1 week ago

    Athens, Greece CBTalents Full time

    German Customer Service Advisor WAHA (Work-at-Home) Start Date: As soon as possible Location: Remote (Work-at-Home) Language Requirement: German (C2), English (C1, advanced) About the Role Join a leading team as a German-speaking Customer Service Advisor! If you have a passion for delivering outstanding service and enjoy working from home, this is the ideal...

  • Customer Service Specialist

    1 week ago

    Athens, Greece Cbtalents Full time

    Customer Service Specialist (Portuguese & English)  Location: Athens, Greece Schedule: Monday-Sunday, rotational shifts between 09:00 to 23:00 Gross Salary: 1,100 euros per month + performance bonus up to 110 euros About the Role: We are looking for a Customer Service Specialist fluent in Portuguese (C2) and English (C1) to provide high-quality support to...

  • Croatian Customer Service Representative

    1 week ago

    Athens, Greece Cbtalents Full time

    5⁶ Representative (Remote in Greece) We are looking for a Croatian-speaking Customer Service Representative to join our team remotely from Greece! What you'll do: Support customers via phone, email, or chat Handle inquiries in a professional and timely manner Provide top-notch service and resolve customer issues Requirements: Fluent in Croatian and...

  • Pandora Customer Service Representative

    1 week ago

    Athens, Attica, Greece beBeeCustomer Full time

    Job OverviewWe are seeking a passionate and customer-focused professional to join our team as a Customer Expert for Pandora. This is an exciting opportunity to provide exceptional support to customers, share their stories, and help them find the perfect piece of jewelry.This role involves handling customer inquiries, resolving issues, and providing...

  • Czech Language Customer Service Professional

    6 days ago

    Athens, Attica, Greece beBeeCustomerService Full time €30,000 - €50,000

    Customer Service Representative JobWe are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service through various channels such as phone calls, emails, and chats.You will be the primary point of contact for...